ASOA's 60-minute webinars provide a venue to keep abreast of the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management.

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Podcasts

ASOA's podcasts feature content from ASOA resources as well as interviews with experienced ophthalmic practice administrators and subject matter experts.

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Benchmarks & Statistics

Description
This two-day workshop conducted at the 2019 ASOA annual meeting touches on each of the six COE exam domains, and is one of several recommended COE study resources. Attendance does not guarantee passage of the COE Exam. Agenda: Financial Management – Bruce Maller – BSM ConsultingInformation Technology Management – Candace Simerson, FASOA, COE, CMPE, CAHCM – Precision Eye Services; Laurie K. Brown, MBA, COMT, COE, CPC, CPMA – BSM ConsultingOperations – Elizabeth Monroe, COE, CPSS, PHR – BSM Cons ...Read More

This bundle includes:

2019 COE Review - Part 1 - Financial Managment

2019 COE Review - Part 2 - Information Technology

2019 COE Review - Part 3 - Operations

2019 COE Review - Part 4 - Human Resources

2019 COE Review - Part 5 - Risk Management

2019 COE Review - Part 6 - General Ophthalmic Knowledge

2019 COE Review - All Handouts

Date: 5/4/2019

Media Type: Webinar

List Price: $650.00

Member Price: $500.00 You save $150.00 (23%).

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Developing Individual Provider Plans Based on Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
As leaders in the practice, it is our role to set expectations.  Often, we are so busy working with the staff that we forgot to work with the other leaders in the practice – specifically the doctors.  It is just as important to help the doctors in our practices define their personal and professional goals.  This is critical to continued practice growth and success as well as doctor satisfaction.  This webinar will explore methods and resources to effectively set annual goals with your doctors. ...Read More

This bundle includes:

Developing Individual Provider Plans Based on Benchmarks - Streaming Video

Developing Individual Provider Plans Based on Benchmarks - Presentation Slides

Developing Individual Provider Plans Based on Benchmarks - Video Download

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Date: 4/10/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
This webinar guides you through the development of staff compensation plan philosophy, programs, and market research options. The presenters highlight ASOAnalytics non-clinical staff wage/salary and benefits surveys and how to use that information to guide staff compensation plans.1 COE Credit ...Read More

This bundle includes:

Staff Compensation Plans - Presentation Slides

Staff Compensation Plans - Video Download

Staff Compensation Plans - Streaming Video

Speaker(s): Elizabeth Holloway and Joe Theine

Date: 5/23/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Effectively managing the financial aspects of an ophthalmology practice is critical to practice success. Sometimes, physicians and management are overwhelmed with the number of reports and financial statements they need to assess practice performance. It might be time to get “back to basics.” This webinar will provide practical information and introduce useful reports to facilitate efficient and effective data reporting and analysis. The webinar participants will learn to: Identify key operating ...Read More

This bundle includes:

Back to Basics: Financial Benchmarking & Reporting - Audio Download

Back to Basics: Financial Reporting & Benchmarking- Presentation Slides

Back to Basics: Financial Benchmarking & Reporting - Streaming Audio

Speaker(s): Bruce Maller - President, BSM Consulting

Date: 5/18/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
In today’s ophthalmology landscape, recruiting and retaining top ophthalmologists and optometrists to our practices has become increasingly difficult. This webinar addresses provider compensation issues, standard contract terms, and guidelines to help make practices competitive in this tight labor market. The course also uses data available through ASOAnalytics to demonstrate industry trends.  ...Read More

This bundle includes:

Provider Compensation - Streaming Video

Provider Compensation - Presentation Slides

Provider Compensation - Video Download

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 11/6/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
ASOA hosts BSM Consulting’s Maureen Waddle for a webinar designed to help administrators examine and improve operating efficiency. Improving efficiency in practices is mandatory as reimbursement stays flat and expenses increase. This webinar focuses on financial efficiency and the use of benchmarks to help understand financial performance. Learning Objectives Provide common operating efficiency benchmarks:  definitions and formulasDiscuss common questions and possible errors 1 COE Credit  ...Read More

This bundle includes:

Operating Efficiency - Video Download

Operating Efficiency - Presentation Slides

Operating Efficiency - Streaming Video

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Benchmarking for Better Business Decisions

This bundle includes:

Benchmarking for Better Business Decisions--Streaming Audio

Speaker(s): Andrew Maller, MBA, COE and Maureen Waddle, MBA

Date: 7/19/2017

Media Type: Podcast

List Price: Free

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Description
Synopsis: This webinar will introduce the most important key performance indicators related to revenue cycle management to help attendees diagnose common issues that can result in delayed payment from insurance and patients. We will also be providing an overview of the ASOAnalytics Revenue Cycle Management and Staff Productivity Surveys which will educate users on how to use industry benchmarks to set goals for billing collection performance. Learning Objectives Provide an overview of key perf ...Read More

This bundle includes:

Revenue Cycle Management - Video Download

Revenue Cycle Management - Presentation Slides

Revenue Cycle Management - Streaming Video

Speaker(s): Andrew Maller, BSM Consulting & Matthew Chapman, Key Whitman

Date: 8/15/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Every administrator faces the challenge of finding the right balance of staff members. This webinar will help with data points and information to evaluate staffing needs and help you make the case for your recommended organizational structure and staffing effectiveness. We will review a volume-based tool that uses office visits and number of diagnostic tests to determine the right staff assignments per doctor. We’ll also use some case studies of adding new providers and how to predicting staffin ...Read More

This bundle includes:

Do I Have the Right Number of Staff - Presentation Slides

Do I Have the Right Number of Staff - Audio Download

Do I Have the Right Number of Staff - Streaming Audio

Speaker(s): Andrew Maller, Maureen Waddle

Date: 1/31/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Using Financial Reports and Analytics to Help Drive Practice Success

Categories

Benchmarks & Statistics

Management

Operations & Business Development

Description
Successful practices are diligent in gathering, measuring, and managing information. This webinar will provide practical information and introduce useful tools to facilitate effective data reporting and interpretation. Participants will learn the importance of focusing on key operating metrics that impact practice performance and using this data to identify areas for potential performance improvement. Financial benchmarking analysis and dashboard reports will be reviewed during the session. ...Read More

This bundle includes:

Using Financial Reports and Analytics - Audio Download

Using Financial Reports and Analytics - Streaming Audio

Using Financial Reports and Analytics - Presentation Slides

Speaker(s): Bruce Maller, President, CEO - BSM Consulting

Date: 6/17/2015

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Webinar Synopsis:  In today’s competitive job markets, ophthalmic leaders must have a thoughtful, intentional approach to attracting and retaining employees. However, administrators can find it challenging to find the right combination of culture, pay, benefits, and perks that will entice and reward staff. In this webinar – Methods for Motivating Staff – BSM Senior Consultant, Elizabeth Monroe outlines a variety of benefit and team building options that practices can use to inspire their teams. ...Read More

This bundle includes:

Methods for Motivating Staff - Video Download

Methods for Motivating Staff - Streaming Video

Methods for Motivating Staff - Presentation Slides

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 7/17/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Dashboards - Put Yourself in the Pilot Seat

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Description
This webinar covers a variety of topics focused on educating the viewers about dashboards and data management, and why both are important to properly managing a practice.  We provide a brief overview of dashboards and various tools that are available, then step the viewers through a live creation of a dashboard so they can see the individual steps.  We then discuss how to use data and the dashboards in a variety of decision making situations.  Since we cover a ton of ground at a very fast pace, ...Read More

This bundle includes:

Dashboards - Presentation Slides

Dashboards - Streaming Video

Dashboards - Video Download

Speaker(s): Sky Goodwin and Brad Van Galen

Date: 5/2/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Webinar SynopsisAs Medicare continues to cut reimbursement, many have turned to other sources of income, such as optical, to continue to grow their business. How will managers evaluate this service line to make sure it is performing at its optimal level? This webinar will examine key indicators to ensure success in your optical operations. We will provide tools to measure efficiency and ideas about how to use the information to improve your optical performance.Objectives: Discover key performanc ...Read More

This bundle includes:

Enhancing Optical Operations - Presentation Slides

Enhancing Optical Operations - Video Download

Enhancing Optical Operations - Streaming Video

Speaker(s): David Miller, MHA, COA, COE and Maureen Waddle, MBA, BSM Consulting

Date: 10/16/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Understanding and Using Provider Productivity Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Finance & Administration

Description
In this webinar, we will discuss the importance of using benchmarks in general and provider productivity benchmarks specifically. After providing brief definitions and information about provider productivity benchmarks, we’ll describe how administrators use these results in practical ways to create financial analysis of opportunities and use the benchmarking results to continuously improve their practice performance.Learning Objectives: Understand importance of benchmarks.Learn common provider p ...Read More

This bundle includes:

Understanding and Using Provider Productivity Benchmarks - Streaming Audio

Understanding and Using Provider Productivity Benchmarks - Audio Download

Understanding and Using Provider Productivity Benchmarks - Presentation Slides

Speaker(s): • Janna Mullaney, COE, COO and Maureen Waddle, MBA

Date: 10/4/2017

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Productivity: ASOAnalytics - Streaming Audio

Speaker(s): Andrew Maller, MBA, COE and Maureen Waddle, MBA, BSM Consulting

Date: 8/30/2017

Media Type: Podcast

List Price: Free

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Productivity: ASOAnalytics

This bundle includes:

Productivity: ASOAnalytics - Streaming Audio

Speaker(s): Andrew Maller, MBA, COE and Maureen Waddle, MBA, BSM Consulting

Date: 8/30/2017

Media Type: Podcast

List Price: Free

Quantity: