ASOA's 60-minute webinars provide a venue to keep abreast of the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management.

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Podcasts

ASOA's podcasts feature content from ASOA resources as well as interviews with experienced ophthalmic practice administrators and subject matter experts.

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Certified Ophthalmic Executives (COE)

Emotional Intelligence for Exceptional Patient Outcomes

Categories

Certified Ophthalmic Executives (COE)

Operations & Business Development

Patient Relations

Description
Obtaining the sample would be considered integral to the procedure.  As far as the biopsy, the CCI edit instructions indicate that if a biopsy is performed and submitted for pathologic evaluation that will be completed after the more extensive procedure is performed, the biopsy is not separately reportable with the more extensive procedure.During these stressful scenarios, you undergo an "emotional hijack" that can hinder effective patient-provider communication and overall health outc ...Read More

This bundle includes:

Emotional Intelligence for Exceptional Patient Outcomes - Audio Download

Emotional Intelligence for Exceptional Patient Outcomes - Streaming Audio

Emotional Intelligence for Exceptional Patient Outcomes - Presentation Slides

Speaker(s): Mark Atkin – Key Account Manager, Alcon; Stephen Lankford, Key Account Manager, Alcon; & Lisa Murray, Practice Administrator, Hartzell Eye

Date: 11/16/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
The specialty of ophthalmology is going through a period of unprecedented consolidation. There are many factors driving this trend. This webinar will provide an understanding of what factors are driving this activity as well as the different forms of consolidation. The webinar will also address the role of private equity and other investors in facilitating market consolidation. Other topics to be covered include: What’s in it for the physician(s)? How might a transaction impact the life of a pra ...Read More

This bundle includes:

Market Consolidation and the Role of Private Equity - Streaming

Market Consolidation and the Role of Private Equity - Download

Market Consolidation and the Role of Private Equity - Presentation Slides

Speaker(s): Bruce Maller, BSM Consulting Group

Date: 6/13/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
This two-day workshop conducted at the 2019 ASOA annual meeting touches on each of the six COE exam domains, and is one of several recommended COE study resources. Attendance does not guarantee passage of the COE Exam. Agenda: Financial Management – Bruce Maller – BSM ConsultingInformation Technology Management – Candace Simerson, FASOA, COE, CMPE, CAHCM – Precision Eye Services; Laurie K. Brown, MBA, COMT, COE, CPC, CPMA – BSM ConsultingOperations – Elizabeth Monroe, COE, CPSS, PHR – BSM Cons ...Read More

This bundle includes:

2019 COE Review - Part 1 - Financial Managment

2019 COE Review - Part 2 - Information Technology

2019 COE Review - Part 3 - Operations

2019 COE Review - Part 4 - Human Resources

2019 COE Review - Part 5 - Risk Management

2019 COE Review - Part 6 - General Ophthalmic Knowledge

2019 COE Review - All Handouts

Date: 5/4/2019

Media Type: Webinar

List Price: $650.00

Member Price: $500.00 You save $150.00 (23%).

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The Key to Thriving in Modern Day Medicine: Team Culture and The Patient Experie

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Patient Relations

Description
This ASCRS webinar series addresses important clinical issues directly relevant to our anterior segment membership. The goal of these webinars is to supplement traditional educational curricula by providing additional quality education on relevant topics through technology. ...Read More

This bundle includes:

The Key to Thriving in Modern Day Medicine- Audio Download

Speaker(s): Vance Thompson, MD, and Matt Jensen, MBA

Date: 9/27/2017

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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HR: Best Practices for Employee Evaluations

This bundle includes:

HR: Best Practices for Employee Evaluations--Streaming Audio

Speaker(s): Attorneys Julie Proscia and Steven Jados

Date: 2/22/2017

Media Type: Podcast

List Price: Free

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Winning: Researching, Planning, and Executing Your Marketing Strategy – Part 2

Categories

Administrator Beginner's Circle (ABC)

Certified Ophthalmic Executives (COE)

Marketing

Operations & Business Development

Description
As the second part in a two-part web seminar series, this web seminar will help you take steps to refine and complete a winning marketing strategy that you learned about developing in part one of the web seminar series. This web seminar will also provide you with the tools and motivation to execute your final marketing strategy. 1 COE Credit. ...Read More

This bundle includes:

Winning: Part 2 - Streaming Audio

Winning: Part 2 - Audio Download

Winning: Part 2 - Presentation Slides

Speaker(s): Kurtis Wankier - Envision Managment & Marketing, LLC

Date: 9/9/2015

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Winning: Researching, Planning, and Executing Your Marketing Strategy – Part 1

Categories

Administrator Beginner's Circle (ABC)

Certified Ophthalmic Executives (COE)

Marketing

Operations & Business Development

Description
As the first part in a two-part web seminar series, this web seminar will provide your practice with the tools and motivation to seek out new market opportunities through enhanced market research. Additionally, part one of two will provide you with a process of developing a winning marketing strategy. 1 COE Credit. ...Read More

This bundle includes:

Winning: Part 1 - Audio Download

Winning: Part 1 - Streaming Audio

Winning: Part 1 - Presentation Slides

Speaker(s): Kurtis Wankier - Envision Managment & Marketing, LLC

Date: 8/12/2015

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Description
Elizabeth Monroe from BSM Consulting gives this presentation about talent management.  Objectives for this webinar: 1.            Develop your organizational goals through strategic employee planning. 2.            Diagnose and assess what the talent need is. 3.            Learn to recognize and cultivate talent you already have in-house. 4.            Outline learning programs that help employees see how their growth impacts the practice.   Good for 1 COE credit ...Read More

This bundle includes:

Talent Management Equals Talent Retention - Video Download

Talent Management Equals Talent Retention - Presentation

Talent Management Equals Talent Retention - Streaming Video

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 4/3/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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What’s Proposed for MIPS and Physician Payment in 2019?

Categories

Certified Ophthalmic Executives (COE)

Coding & Reimbursement

Government Relations

Legal

Risk Management & Compliance

Description
A webinar on the 2019 Medicare Physician Fee Schedule Proposed Rule, which includes the Quality Payment Program (QPP). ASCRS Director of Government Relations Nancey McCann and Manager of Regulatory Affairs Allison Madson provide an overview of the proposed rule and how it impacts ophthalmology. Among the key proposals in the rule are MIPS for 2019, including a major overhaul of the Promoting Interoperability Category, and the inclusion of a new cataract surgery episode-based cost measure. In add ...Read More

This bundle includes:

What’s Proposed for MIPS and Physician Payment in 2019? - Video Download

What’s Proposed for MIPS and Physician Payment in 2019? - Streaming Video

What’s Proposed for MIPS and Physician Payment in 2019? - Presentation Slides

Speaker(s): Nancey McCann and Allison Madson

Date: 8/29/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
The term, “customer service” is one that is often bantered about and has many different meanings. In today’s society, how can we ensure that our customer service meets expectations? How do our patients feel about customer service and just how does one go about evaluating the customer service attributes of the practice? Once we know what the expectations are, how can we ensure these are being met? What sort of training is necessary to obtain an optimum level of customer service? Obvious Question ...Read More

This bundle includes:

Back to Basics: Customer Service - Presentation Slides

Back to Basics: Customer Service - Streaming Audio

Back to Basics: Customer Service - Audio Download

Speaker(s): Steve Robinson, COE, FASOA - S&R Consulting

Date: 9/21/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
A core challenge over the next decade will be to attract and retain a skilled workforce. This situation is exacerbated as companies find themselves managing different generations—each with their own distinct values and attitudes toward work. To successfully integrate these generations into the workplace, companies need to understand how to motivate and engage employees. In this webinar participants will understand the needs and values of each generation. They will learn how to create a collabora ...Read More

This bundle includes:

Generations@Work - Audio Download

Generations@Work - Presentation Slides

Generations@Work - Streaming Audio

Speaker(s): Sarah Sladek, CEO, XYZ University

Date: 9/14/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Experience educators address the challenges associated with public communication and provide tools to overcome them. Those who have never given a presentation as well as experienced speakers "Don't know what they don't know" will benefit. Expand your communication skills to overcome your hesitations and enjoy sharing your knowledge and experience with your colleagues.Moderator: William T. Koch, COE, CPC, COAPanelists: E. Ann Rose, Bruce Maller, Dianna Graves, COMT, Kirk Mack, C ...Read More

This bundle includes:

Public Speaking: Not the Kiss of Death - Audio Download

Date: 5/7/2016

Media Type: Webinar

List Price: Free

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Mid-Mgmt: Dealing with Difficult Decisions

This bundle includes:

Dealing with Difficult Decisions--Streaming Audio

Speaker(s): Steve Robinson

Date: 5/15/2017

Media Type: Podcast

List Price: Free

Quantity:

Developing Individual Provider Plans Based on Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
As leaders in the practice, it is our role to set expectations.  Often, we are so busy working with the staff that we forgot to work with the other leaders in the practice – specifically the doctors.  It is just as important to help the doctors in our practices define their personal and professional goals.  This is critical to continued practice growth and success as well as doctor satisfaction.  This webinar will explore methods and resources to effectively set annual goals with your doctors. ...Read More

This bundle includes:

Developing Individual Provider Plans Based on Benchmarks - Video Download

Developing Individual Provider Plans Based on Benchmarks - Streaming Video

Developing Individual Provider Plans Based on Benchmarks - Presentation Slides

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Date: 4/10/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
This webinar guides you through the development of staff compensation plan philosophy, programs, and market research options. The presenters highlight ASOAnalytics non-clinical staff wage/salary and benefits surveys and how to use that information to guide staff compensation plans.1 COE Credit ...Read More

This bundle includes:

Staff Compensation Plans - Presentation Slides

Staff Compensation Plans - Video Download

Staff Compensation Plans - Streaming Video

Speaker(s): Elizabeth Holloway and Joe Theine

Date: 5/23/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Finding the Correct Balance: The Fundamentals of Corporate Compliance.  This webinar is designed to help you, not scare you.  The  webinar will walk you through the 7 Elements needed for an “effective compliance program” under the Federal Sentencing guidelines Chapter 8. It will also will cover what is expected of you and your facility to develop a strong Corporate Compliance program.Topics to be covered are how the government is dealing with fraud and what are a few of the new regulatory elemen ...Read More

This bundle includes:

Medicare & Corporate Compliance - Audio Download

Medicare & Corporate Compliance - Presentation Slides

Medicare & Corporate Compliance - Streaming Audio

Speaker(s): Todd McDonagh - Healthcare Compliance Networking, Inc.

Date: 4/20/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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ALICE Active Shooter Response Training: Developing Emergency Procedures

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Operations & Business Development

Risk Management & Compliance

Description
Gary Kamp will present an overview of the ALICE (Alert, Lockdown, Inform, Counter, and Evacuate) Program for implementing appropriate and federally recommended proactive response strategies in the event of an active shooter on your work premises. It is vital to have an emergency response plan for businesses so that employees are not at risk in the event of an active shooter situation due to lack of knowledge and preparation. To mitigate risk, employers should take precautions to ensure that ever ...Read More

This bundle includes:

ALICE Active Shooter - Presentation Slides

ALICE Active Shooter - Streaming Audio

ALICE Active Shooter - Audio Download

Speaker(s): Gary Kamp - ALICE Training

Date: 5/24/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Effectively managing the financial aspects of an ophthalmology practice is critical to practice success. Sometimes, physicians and management are overwhelmed with the number of reports and financial statements they need to assess practice performance. It might be time to get “back to basics.” This webinar will provide practical information and introduce useful reports to facilitate efficient and effective data reporting and analysis. The webinar participants will learn to: Identify key operating ...Read More

This bundle includes:

Back to Basics: Financial Reporting & Benchmarking- Presentation Slides

Back to Basics: Financial Benchmarking & Reporting - Audio Download

Back to Basics: Financial Benchmarking & Reporting - Streaming Audio

Speaker(s): Bruce Maller - President, BSM Consulting

Date: 5/18/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
ASOA hosts BSM Consulting’s Maureen Waddle for a webinar designed to help administrators examine and improve operating efficiency. Improving efficiency in practices is mandatory as reimbursement stays flat and expenses increase. This webinar focuses on financial efficiency and the use of benchmarks to help understand financial performance. Learning Objectives Provide common operating efficiency benchmarks:  definitions and formulasDiscuss common questions and possible errors 1 COE Credit  ...Read More

This bundle includes:

Operating Efficiency - Presentation Slides

Operating Efficiency - Video Download

Operating Efficiency - Streaming Video

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Benchmarking for Better Business Decisions

This bundle includes:

Benchmarking for Better Business Decisions--Streaming Audio

Speaker(s): Andrew Maller, MBA, COE and Maureen Waddle, MBA

Date: 7/19/2017

Media Type: Podcast

List Price: Free

Quantity:

Description
Attorney Amanda Shuman provides ASOA members a look at the current and upcoming Human Resources regulatory environment. From topics such as what to know about minimum wage increases and paid leave laws to applicant and new hire policies, the webinar is an essential tool for every administrator. Amanda’s focus is on empowering her clients through expert legal advice to make informed decisions about their legal issues. Webinar Outline: Applicants/New Hires “Ban the Box.”Salary history questions ...Read More

This bundle includes:

Human Resources Regulatory Update - Presentation Slides

Human Resources Regulatory Update - Video Download

Human Resources Regulatory Update - Streaming Video

Speaker(s): Amanda Shuman Esq.

Date: 10/10/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Practicalities and Pitfalls of Project Management - Dr. Zinkovich has seen projects from a variety of perspectives and has learned both technical as well as practical lessons along the way. In this lecture, Dr. Zinkovich will focus on larger concepts than just the “toolbox.” There are many concepts in project management, lean six sigma, and statistics that originated in manufacturing, and managers in healthcare often struggle to understand how these ideas are relevant to their environments. Thes ...Read More

This bundle includes:

Practicalities & Pitfalls of Project Management - Streaming Video

Practicalities & Pitfalls of Project Management - Video Download

Practicalities & Pitfalls of Project Management - Presentation Slides

Speaker(s): Dr. Joseph Zinkovich

Date: 9/12/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Successfully Leading Your Team in Times of Change

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
Webinar Synopsis:  From technology and social media to the regulatory and medicolegal environment, ophthalmology is in a period of great and fast-moving change. We can’t control what is changing or how fast it’s coming, but we can choose how to respond to it. Leaders who are agile can take advantage of this changing environment to strengthen themselves and their organizations, but it takes courage and openness.  This webinar will share leadership insights and approaches to successfully navigate ...Read More

This bundle includes:

Successfully Leading Your Team in Times of Change - Streaming Video

Successfully Leading Your Team in Times of Change - Download Video

Successfully Leading Your Team in Times of Change - Presentation Slides

Speaker(s): Heather Ready

Date: 2/27/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Description
We are all striving for that perfect "patient experience." The one that will send all the patients to our doors. During this January webinar, let's look at the changes that have taken place in our healthcare environment to adversely affect the patient perceptions. We will also look at some thoughts and ideas around overcoming the roadblocks.  Dealing with "waiting room" experiencesProtecting your on line reputation by capturing the patient experience while still in your ...Read More

This bundle includes:

The Patient Experience - Presentation Slides

The Patient Experience - Streaming Video

The Patient Experience - Video Download

Speaker(s): Patti Barkey

Date: 1/16/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Feeling overwhelmed?  Trying to find time to accomplish the required and routine activities throughout the year and the day-to-day interruptions?  As you prepare for the new year, join Joe Theine, MBA, COE as he discusses some approaches and resources for planning your year in a manner that can help you be prepared for the unexpected.1 COE Credit ...Read More

This bundle includes:

Planning Your Year - Streaming Video

Planning Your Year - Video Download

Planning Your Year - Presentation Slides

Speaker(s): Joe Theine

Date: 11/14/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
In order to make progress, sometimes it’s necessary to get back to the basics. This is the premise behind ASOA’s four-part web seminar series designed for both new and experienced ophthalmic practice management staff. Topics covered include human resources, financial benchmarking and reporting, coding, and customer service.The first web seminar in the series, “Back to Basics: HR,” will provide practice management staff with a basic understanding of the employment laws that apply to common issues ...Read More

This bundle includes:

Back to Basics: Human Resources - Audio Download

Back to Basics: Human Resources - Streaming Audio

Back to Basics: Human Resources - Presentation Slides

Speaker(s): Jill S. Garabedian, Esq. - Wade, Goldstein, Landau & Abruzzo, P.C.

Date: 3/16/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

2019 Medicare Billing & Coding Update Webinar

Categories

Certified Ophthalmic Executives (COE)

Coding & Reimbursement

Government Relations

Legal

Description
There are a number of changes coming from CMS affecting all of medicine again this year. Keeping up on the changes is a challenge for any practice. This webinar will discuss the changes specific to ophthalmology occurring for 2019, and touch on what was postponed. It will also address some of the misconceptions regarding what these changes mean. The attendee will be able to: Identify the 2019 policy changes that affect ophthalmology practices.  Discuss changes that are postponed to a later dat ...Read More

This bundle includes:

2019 Medicare Billing & Coding Update - Presentation Slides

2019 Medicare Billing & Coding Update - Video Download

2019 Medicare Billing & Coding Update - Streaming Video

Speaker(s): Patricia Kennedy

Date: 2/20/2019

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Synopsis: This webinar will introduce the most important key performance indicators related to revenue cycle management to help attendees diagnose common issues that can result in delayed payment from insurance and patients. We will also be providing an overview of the ASOAnalytics Revenue Cycle Management and Staff Productivity Surveys which will educate users on how to use industry benchmarks to set goals for billing collection performance. Learning Objectives Provide an overview of key perf ...Read More

This bundle includes:

Revenue Cycle Management - Presentation Slides

Revenue Cycle Management - Video Download

Revenue Cycle Management - Streaming Video

Speaker(s): Andrew Maller, BSM Consulting & Matthew Chapman, Key Whitman

Date: 8/15/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

Quantity:

Description
The ophthalmology marketing challenge & creating a roadmap for success. Marketing is a huge challenge for ophthalmology practices, particularly new practices with no established customer base or community around them. How do you know where to start? What types of marketing are cost effective and work to generate new patients? How do I reach my patient base without annoying them? Inbound marketing is all about helping people find you online; using digital marketing tactics to target people wh ...Read More

This bundle includes:

Marketing Your Practice - Streaming Video

Marketing Your Practice - Presentation Slides

Marketing Your Practice - Video Download

Speaker(s): Michael Dobkowski, MBA, CEO, Glacial Multimedia Inc.

Date: 6/26/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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How To Navigate The Fine Line Between Social Media & ‘Social Marketing'

Categories

Certified Ophthalmic Executives (COE)

Marketing

Description
This webinar represents a rare opportunity to gain access to proven online marketing strategies designed to help novice and experienced refractive practices achieve the following: 1) Generate more online refractive leads affordably; 2) Improve practice follow-up correspondence from new inquiries; 3) Increase conversion from online leads; 4) How to effectively cross the line from Social Media into Social Marketing. Attendees will gain first-hand knowledge on how to set up their own in-house ‘Soci ...Read More

This bundle includes:

Generations@Work - Streaming Audio

How To Navigate The Fine Line - Presentation Slides

How To Navigate The Fine Line - Streaming Audio

Speaker(s): Mike Malley - President, CRM Group

Date: 5/24/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Change Management Strategies

Categories

Certified Ophthalmic Executives (COE)

Management

Management

Description
Healthcare is in a constant state of change and the rate of change seems to be accelerating. Practice leaders are responsible for helping their staff navigate change successfully. This webinar will explore the impacts of poorly handled change along with ways to absorb and thrive in the midst of change, with an emphasis on practical tools and resources.1 COE Credit. ...Read More

This bundle includes:

Change Management Strategies - Streaming Audio

Change Management Strategies - Presentation Slides

Change Management Strategies - Audio Download

Speaker(s): Keith Casebolt, CEO & Patty Casebolt - Medical Eye Center

Date: 6/21/2017

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

Quantity:

Description
Clinical flow is a problem for many practices that manifests itself in long patient wait times, doctors noticing starts and stops during the day and stressed employees. There is often more than one reason for these patterns; it may be the schedule, or the manner in which your space and staff are utilized. During this webinar, we will discuss how to determine which of these factors is affecting the flow in your office. 1 COE Credit. ...Read More

This bundle includes:

Overcoming Challanges of Clinical Flow - Streaming Audio

Overcoming Challanges of Clinical Flow - Presentation Slides

Overcoming Challenges of Clinical Flow - Audio Download

Speaker(s): Jane Shuman, MS, COT, COE, OCS - eyetechs

Date: 6/15/2016

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

Quantity:

Description
Never before has so much rapid change occurred in healthcare. This accelerated pace is becoming the ‘new normal’ as healthcare organizations become change agents in the dynamic healthcare terrain. How do we cultivate an organizational culture that encourages staff and leaders to embrace the challenges of accelerated change? One organization is making a business case for Conscious Leadership, with a measurable impact on employee and patient engagement and satisfaction. Attendees will glean kno ...Read More

This bundle includes:

Developing a Culture of Conscious Leaders - Streaming Audio

Developing a Culture of Conscious Leaders - Audio Download

Overcoming Challanges of Clinical Flow - Streaming Audio

Speaker(s): Greenville Health Systems

Date: 6/30/2016

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

Quantity:

Prioritizing Work & Time Management

This bundle includes:

Prioritizing Work & Time Mgt - Streaming Audio

Speaker(s): Tamim Quam, MD

Date: 6/14/2017

Media Type: Podcast

List Price: Free

Quantity:

Back to Basics: Coding Basics

Categories

Certified Ophthalmic Executives (COE)

Coding & Reimbursement

Description
Medicare rules and regulations change constantly.  In an effort to make sure claims are submitted correctly and in an efficient manner, it is important to understand the basics of coding and billing. This web seminar is designed to provide Medicare coding basics for new employees or enhance or refresh the coding and billing knowledge of established employees. Topics include issues such as office visits, diagnostic test nuances, modifier basics, global fee periods, CCI edits, and ICD-10 quick tip ...Read More

This bundle includes:

Coding Basics - Presentation Slides

Coding Basics - Audio Download

Coding Basics - Steaming Audio

Speaker(s): E. Ann Rose - Rose & Associates

Date: 7/20/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Description
Every administrator faces the challenge of finding the right balance of staff members. This webinar will help with data points and information to evaluate staffing needs and help you make the case for your recommended organizational structure and staffing effectiveness. We will review a volume-based tool that uses office visits and number of diagnostic tests to determine the right staff assignments per doctor. We’ll also use some case studies of adding new providers and how to predicting staffin ...Read More

This bundle includes:

Do I Have the Right Number of Staff - Presentation Slides

Do I Have the Right Number of Staff - Audio Download

Do I Have the Right Number of Staff - Streaming Audio

Speaker(s): Andrew Maller, Maureen Waddle

Date: 1/31/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

Quantity:

Description
Broad Overview of HR’s Role in Your Organization and Why It Matters – Employee Handbooks, Job Descriptions, Poster Requirements, Required Record Retention, I’9’s, HR Policies & Procedures, The Hiring Process, Training and Development of Employees, Organizational Development, Leaves of Absences, Employee Relations, Safety, etc.1 COE Credit. ...Read More

This bundle includes:

HR Checkups: What We Find - Audio Download

HR Checkups: What We Find - Presentation Slides

HR Checkups: What We Find - Streaming Audio

Speaker(s): Judith Giddings

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Description
This web seminar will provide practical information and offer useful tools to facilitate data reporting and interpretation so that practice owners and administrators can get an accurate picture of the financial health of the practice and identify areas for potential performance improvement. Successful practices are diligent in gathering, measuring, and managing information. This session defines benchmarking and educates participants on the importance of focusing on key operating metrics that imp ...Read More

This bundle includes:

Financial Benchmarking for the Ophthalmology Practice - Streaming Audio

Financial Benchmarking for the Ophthalmology Practice - Presentation Slides

Financial Benchmarking for the Ophthalmology Practice - Audio Download

Speaker(s): Jill Maher, MA, COE, OCS

Date: 5/21/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Description
In most practices, it isn’t a matter of if but when a third party payer will audit one or more dates of service. It is important to know what to send to support your charge. Some practices perform internal audits to monitor the coding and documentation appearing in the clinic and/ or ASC charts. This web seminar will cover what information to gather in the event of a third-party audit. It will also discuss how to begin internal audits, how to record the results and what the follow-up should enta ...Read More

This bundle includes:

Dealing with Chart Audits/Coding & Documentation - Presentation Slides

Dealing with Chart Audits/Coding & Documentation - Audio Download

Dealing with Chart Audits/Coding & Documentation - Streaming Audio

Speaker(s): Patricia Kennedy, COMT, COE, CPC

Date: 2/19/2015

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity:

Effectively Communicating with Patients

Categories

Certified Ophthalmic Executives (COE)

Management

Marketing

Operations & Business Development

Description
Improve patient engagement in your practice. In this 1-hour web seminar, participants will gain understanding as to why patient engagement is relevant in delivering quality care and learn techniques that can enhance communication and engagement with the patient.1 COE Credit. ...Read More

This bundle includes:

Effectively Communicating with Patients - Streaming Audio

Effectively Communicating with Patients - Presentation Slides

Effectively Communicating with Patients - Audio Download

Speaker(s): Heather Johnson & Shawn Kennan

Date: 7/23/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Educates participants on the five key components of effective employee management to aid in practice achievement by promoting improved team member performance. Effectively managing employees and gaining their best efforts is often a challenge in medical practices. This session defines key components to successful employee management and educates participants on the importance of using a purposeful system to coach employees and empower them to perform at their highest level of ability. Attendees ...Read More

This bundle includes:

The 5 Step Employee Management System - Presentation Slides

The 5 Step Employee Management System - Audio Download

The 5 Step Employee Management System - Streaming Audio

Speaker(s): Lyn Walsh, MHA, COE, OCS

Date: 12/17/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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What the Social Media Revolution Means For You

Categories

Certified Ophthalmic Executives (COE)

Management

Marketing

Operations & Business Development

Description
Join Maddie Grant, CAE in a discussion about the current social media landscape in healthcare, how to take advantage of social technologies for your own networking and professional development, and how to avoid the pitfalls. Learn from your peers about how they use social media, and understand potential concerns such as managing the time suck factor, and navigating the inherent risks related to privacy and the blurring of personal and professional boundaries. A good grounding in how to use socia ...Read More

This bundle includes:

What the Social Media Revolution Means For You - Audio Download

What the Social Media Revolution Means For You - Presentation Slides

What the Social Media Revolution Means For You - Streaming Audio

Speaker(s): Maddie Grant, CAE

Date: 6/18/2014

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Growing Your Practice: Gaining Patient Confidence and Commitment

Categories

Administrator Beginner's Circle (ABC)

Certified Ophthalmic Executives (COE)

Management

Marketing

Operations & Business Development

Description
When patients commit to the procedure, you do more than help improve their vision. You give them hope. Come to this informative discussion and learn how influential communications can help you to get your patients to invest more confidently in their eye health and vision related lifestyle, thereby turning them into loyal ambassadors for your practice.1 COE Credit. ...Read More

This bundle includes:

Growing Your Practice - Audio Download

Growing Your Practice - Presentation Slides

Growing Your Practice - Streaming Audio

Speaker(s): Craig Piso

Date: 9/17/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Evaluation & Management Coding Changes Update

Categories

Certified Ophthalmic Executives (COE)

Coding & Reimbursement

Government Relations

Description
As part of the 2019 Medicare Physician Fee Schedule final rule, CMS will be making payment changes to the office/outpatient evaluation and management (E/M) visits over several years.  This webinar focuses on the E/M changes included in the final rule and how these changes affect ophthalmology. Learning Objectives:  Comprehend the proper use of E/M codes for future yearsDefine the differences in the way E/M visits are now coded as opposed to future codingGrasp the need for new documentation in ...Read More

This bundle includes:

Evaluation & Management Coding Changes - Streaming Video

Evaluation & Management Coding Changes - Presentation Slides

Evaluation & Management Coding Changes - Video Download

Speaker(s): Ann Rose and Patricia Kennedy

Date: 11/19/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Dashboards - Put Yourself in the Pilot Seat

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Description
This webinar covers a variety of topics focused on educating the viewers about dashboards and data management, and why both are important to properly managing a practice.  We provide a brief overview of dashboards and various tools that are available, then step the viewers through a live creation of a dashboard so they can see the individual steps.  We then discuss how to use data and the dashboards in a variety of decision making situations.  Since we cover a ton of ground at a very fast pace, ...Read More

This bundle includes:

Dashboards - Presentation Slides

Dashboards - Streaming Video

Dashboards - Video Download

Speaker(s): Sky Goodwin and Brad Van Galen

Date: 5/2/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
There can be minefields to navigate in making the transition to management, but who better understands the work ophthalmic practices do than a technician? Technicians have great perspective of how to provide the best ophthalmic care which needs to be the cornerstone of all practice activities. Learning all the other support operations and maximizing efficiency, accuracy and cost-effectiveness is a steep learning curve. Lessons learned will be shared by clinical personnel who have successfully ma ...Read More

This bundle includes:

Moving from Technician to Manager - Audio Download

Moving from Technician to Manager - Streaming Audio

Moving from Technician to Manager - Presentation Slides

Speaker(s): Jane Shuman, MS, COE, COT, OCS - Eyetechs & Laurie K. Brown, MBA, COMT, COE, OSA, OCS, OSC, CPSS - Drs. Fine, Hoffman & Sims, LLC

Date: 3/15/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Exclusive information to help your practice succeed in MIPS for 2019, which impacts 2021 payments. ASCRS•ASOA Director of Government Relations Nancey McCann and Manager of Regulatory Affairs Allison Madson provide an update on MIPS for 2019. This webinar includes an overview of the MIPS program and focus on key changes in MIPS for 2019, such as, the streamlined Promoting Interoperability category and the new cataract surgery episode-based cost measure. 1 COE Credit  ...Read More

This bundle includes:

MIPS in 2019: An Update for Ophthalmic Practices - Video Download

MIPS in 2019: An Update for Ophthalmic Practices - Streaming Video

MIPS in 2019: An Update for Ophthalmic Practices - Presentation Slides

Speaker(s): Nancey McCann and Allison Madson

Date: 3/6/2019

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Ask the Experts: Government Relations

Categories

Certified Ophthalmic Executives (COE)

Government Relations

Risk Management & Compliance

Description
ASOA continues its popular “Ask the Experts” webinar, which gives members the opportunity to send in their questions and have them answered by ASCRS•ASOA Government Relations Experts. ASCRS•ASOA Director of Government Relations Nancey McCann and Manager of Regulatory Affairs Allison Madson will provide detailed answers to all your questions related to 2018 updates to MACRA/MIPS and how they will impact your practice.1 COE Credit ...Read More

This bundle includes:

Ask the Experts: Government Relations - Video Download

Ask the Experts: Government Relations - Streaming Video

Ask the Experts: Government Relations - Presentation Slides

Speaker(s): Nancey McCann

Date: 3/7/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
The first in a series of case study presentations, this webinar will showcase how a practice faced a particular issue and how that issue was resolved by a consultant and/or vendor in conjunction with the practice. As more new patients come into the healthcare system, savvy providers are seeing opportunities to develop better relationships with the hope that will translate to greater bill collection success. In a world where patient payments represent an increasingly large portion of a providers ...Read More

This bundle includes:

Best Practices for Boosting Patient Payments - Presentation Slides

Best Practices for Boosting Patient Payments - Audio Download

Best Practices for Boosting Patient Payments - Streaming Audio

Speaker(s): Gerard White, CEO - Clearwave Corporation & Rod Roeser, Thomas Eye Group

Date: 10/19/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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How to Protect Your Practice from Cybersecurity Threat

Categories

Certified Ophthalmic Executives (COE)

Information Technology

Legal

Risk Management & Compliance

Description
There is no doubt that data breaches and ransomware attacks are on the rise in the healthcare industry. Practices that fail to protect themselves or develop response plans may see severe disruptions to business, incur substantial recovery costs, and be liable for damages.1 COE Credit.  ...Read More

This bundle includes:

How to Protect Your Practice from Cybersecurity Threat - Streaming

How to Protect Your Practice from Cybersecurity Threat - Audio Download

How to Protect Your Practice from Cybersecurity Threat - Presentation Slides

Speaker(s): Charles Killmer, Security Officer, Netgain

Date: 1/17/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Understanding and Using Provider Productivity Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Finance & Administration

Description
In this webinar, we will discuss the importance of using benchmarks in general and provider productivity benchmarks specifically. After providing brief definitions and information about provider productivity benchmarks, we’ll describe how administrators use these results in practical ways to create financial analysis of opportunities and use the benchmarking results to continuously improve their practice performance.Learning Objectives: Understand importance of benchmarks.Learn common provider p ...Read More

This bundle includes:

Understanding and Using Provider Productivity Benchmarks - Streaming Audio

Understanding and Using Provider Productivity Benchmarks - Audio Download

Understanding and Using Provider Productivity Benchmarks - Presentation Slides

Speaker(s): • Janna Mullaney, COE, COO and Maureen Waddle, MBA

Date: 10/4/2017

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Engaging Millennials – A Discussion on What They Want

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Operations & Business Development

Description
Millennials are now the largest generation in the workforce, edging out Baby Boomers in late 2015, and are poised to make up approximately 50% of the workforce by 2020 and roughly 75% of working-age people by 2025 (US Census Bureau). This means that over the next decade, millennials will be hired into your ophthalmology practices in numbers too large to ignore. The mere thought of this may trigger an immediate eye roll; however, dreading this transition, or neglecting to prepare for it, certainl ...Read More

This bundle includes:

Engaging Millennials – Audio Download

Engaging Millennials - Presentation Slides

Engaging Millennials – Streaming Audio

Speaker(s): Hayley Boling, MBA

Date: 9/20/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity: