ASOA's 60-minute webinars provide a venue to keep abreast of the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management.

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Podcasts

ASOA's podcasts feature content from ASOA resources as well as interviews with experienced ophthalmic practice administrators and subject matter experts.

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Human Resources

Description
This two-day workshop conducted at the 2019 ASOA annual meeting touches on each of the six COE exam domains, and is one of several recommended COE study resources. Attendance does not guarantee passage of the COE Exam. Agenda: Financial Management – Bruce Maller – BSM ConsultingInformation Technology Management – Candace Simerson, FASOA, COE, CMPE, CAHCM – Precision Eye Services; Laurie K. Brown, MBA, COMT, COE, CPC, CPMA – BSM ConsultingOperations – Elizabeth Monroe, COE, CPSS, PHR – BSM Cons ...Read More

This bundle includes:

2019 COE Review - Part 1 - Financial Managment

2019 COE Review - Part 2 - Information Technology

2019 COE Review - Part 3 - Operations

2019 COE Review - Part 4 - Human Resources

2019 COE Review - Part 5 - Risk Management

2019 COE Review - Part 6 - General Ophthalmic Knowledge

2019 COE Review - All Handouts

Date: 5/4/2019

Media Type: Webinar

List Price: $650.00

Member Price: $500.00 You save $150.00 (23%).

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Description
Over the past 30 years, practices have changed … people have changed … so, the way we provide feedback to our team members needs to change as well! With nearly ½ of all managers stating that providing feedback to their teams is “stressful and difficult”, and nearly 20% confessing to avoiding feedback discussions altogether…it is safe to say that we need to rethink, rework, and rebrand the word “FEEDBACK” in our practices! In this webinar, Hayley Boling, MBA, COE discusses how she changed the way ...Read More

This bundle includes:

Feedback is a Gift - Video Download

Feedback is a Gift - Presentation Slides

Feedback is a Gift - Streaming Video

Speaker(s): Hayley Boling, MBA, COE

Date: 8/28/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
UP: Taking Administrators and Their Management Teams to the Next Level of Skill and Performance Administrators and managers have varying strengths and skills…and bring unique experiences and knowledge to each assignment and challenge. With the demands of today’s challenging practice management environment, management skills and performance will always benefit from learning new skills or fine tuning the ones you have. In the webinar, Corinne Wohl and John Pinto review highlights from their lates ...Read More

This bundle includes:

UP Webinar - Streaming Video

UP Webinar - Video Download

UP Webinar - Presentation Slides

Speaker(s): John Pinto and Corinne Wohl

Date: 7/31/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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HR: Best Practices for Employee Evaluations

This bundle includes:

HR: Best Practices for Employee Evaluations--Streaming Audio

Speaker(s): Attorneys Julie Proscia and Steven Jados

Date: 2/22/2017

Media Type: Podcast

List Price: Free

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Description
Elizabeth Monroe from BSM Consulting gives this presentation about talent management.  Objectives for this webinar: 1.            Develop your organizational goals through strategic employee planning. 2.            Diagnose and assess what the talent need is. 3.            Learn to recognize and cultivate talent you already have in-house. 4.            Outline learning programs that help employees see how their growth impacts the practice.   Good for 1 COE credit ...Read More

This bundle includes:

Talent Management Equals Talent Retention - Streaming Video

Talent Management Equals Talent Retention - Presentation

Talent Management Equals Talent Retention - Video Download

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 4/3/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Mid-Mgmt: Dealing with Difficult Decisions

This bundle includes:

Dealing with Difficult Decisions--Streaming Audio

Speaker(s): Steve Robinson

Date: 5/15/2017

Media Type: Podcast

List Price: Free

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Developing Individual Provider Plans Based on Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
As leaders in the practice, it is our role to set expectations.  Often, we are so busy working with the staff that we forgot to work with the other leaders in the practice – specifically the doctors.  It is just as important to help the doctors in our practices define their personal and professional goals.  This is critical to continued practice growth and success as well as doctor satisfaction.  This webinar will explore methods and resources to effectively set annual goals with your doctors. ...Read More

This bundle includes:

Developing Individual Provider Plans Based on Benchmarks - Streaming Video

Developing Individual Provider Plans Based on Benchmarks - Presentation Slides

Developing Individual Provider Plans Based on Benchmarks - Video Download

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Date: 4/10/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
This webinar guides you through the development of staff compensation plan philosophy, programs, and market research options. The presenters highlight ASOAnalytics non-clinical staff wage/salary and benefits surveys and how to use that information to guide staff compensation plans.1 COE Credit ...Read More

This bundle includes:

Staff Compensation Plans - Presentation Slides

Staff Compensation Plans - Video Download

Staff Compensation Plans - Streaming Video

Speaker(s): Elizabeth Holloway and Joe Theine

Date: 5/23/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Attorney Amanda Shuman provides ASOA members a look at the current and upcoming Human Resources regulatory environment. From topics such as what to know about minimum wage increases and paid leave laws to applicant and new hire policies, the webinar is an essential tool for every administrator. Amanda’s focus is on empowering her clients through expert legal advice to make informed decisions about their legal issues. Webinar Outline: Applicants/New Hires “Ban the Box.”Salary history questions ...Read More

This bundle includes:

Human Resources Regulatory Update - Presentation Slides

Human Resources Regulatory Update - Video Download

Human Resources Regulatory Update - Streaming Video

Speaker(s): Amanda Shuman Esq.

Date: 10/10/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Coding & Compliance - Emergency Preparedness and Workplace Violence

Categories

Coding & Reimbursement

Human Resources

Legal

Management

Operations & Business Development

Description
Unfortunately, workplace violence and natural disasters are viable threats for many ophthalmic practices. Should such an incident occur, it’s important that you have an office-specific emergency action plan aimed at increasing staff safety and chances of survival. View this webinar to learn how you can keep your workplace safe for staff and patients.  ...Read More

This bundle includes:

Emergency Preparedness and Workplace Violence - Video Download

Emergency Preparedness and Workplace Violence - Presentation Slides

Date: 8/22/2019

Media Type: Webinar

List Price: $129.00

Member Price: $59.00 You save $70.00 (54%).

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Description
Practicalities and Pitfalls of Project Management - Dr. Zinkovich has seen projects from a variety of perspectives and has learned both technical as well as practical lessons along the way. In this lecture, Dr. Zinkovich will focus on larger concepts than just the “toolbox.” There are many concepts in project management, lean six sigma, and statistics that originated in manufacturing, and managers in healthcare often struggle to understand how these ideas are relevant to their environments. Thes ...Read More

This bundle includes:

Practicalities & Pitfalls of Project Management - Presentation Slides

Practicalities & Pitfalls of Project Management - Streaming Video

Practicalities & Pitfalls of Project Management - Video Download

Speaker(s): Dr. Joseph Zinkovich

Date: 9/12/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Successfully Leading Your Team in Times of Change

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
Webinar Synopsis:  From technology and social media to the regulatory and medicolegal environment, ophthalmology is in a period of great and fast-moving change. We can’t control what is changing or how fast it’s coming, but we can choose how to respond to it. Leaders who are agile can take advantage of this changing environment to strengthen themselves and their organizations, but it takes courage and openness.  This webinar will share leadership insights and approaches to successfully navigate ...Read More

This bundle includes:

Successfully Leading Your Team in Times of Change - Download Video

Successfully Leading Your Team in Times of Change - Streaming Video

Successfully Leading Your Team in Times of Change - Presentation Slides

Speaker(s): Heather Ready

Date: 2/27/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Coding & Compliance Educational Course Series Bundle

Categories

Coding & Reimbursement

Human Resources

Management

Operations & Business Development

Risk Management & Compliance

Description
All of the ASOA Coding Educational Courses available for one low price:  Ophthalmic Terminology Students entering the field of medicine will encounter a variety of terms that aren’t heard often in everyday conversations. This course provides participants with descriptions and definitions of the most common ophthalmic terms, enabling them to recognize and use proper verbiage in the eyecare practice. Anatomy of the Ophthalmic System Naturally, the complexity of the visual system ...Read More

This bundle includes:

CC - Physiology of the Ophthalmic System Presentation

CC - Ophthalmic Disease Basics Video Download

CC - Ophthalmic Terminology Video Download

CC - Basic Coding in Ophthalmology Video Download

CC - Medicare Basics Video Download

CC - Basic Coding in Ophthalmology Presentation

CC - Understanding Modifiers Video Download

CC - Ophthalmic Terminology Presentation

CC - Anatomy of the Ophthalmic System Video Download

CC - Understanding Modifiers Presentation

CC - Medicare Basics Presentation

CC - Physiology of the Ophthalmic System Video Download

CC - Anatomy of the Ophthalmic System Presentation

CC - Ophthalmic Disease Basics Presentation

Media Type: Webinar

List Price: $903.00

Member Price: $350.00 You save $553.00 (61%).

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2019 ASOA Annual Meeting Sunday General Session - Staying Power

Categories

Human Resources

Leadership and Personal Development

Legal

Management

Description
While some of today’s workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Crescendo Strategies workforce thought leader, Cara Silletto, MBA, will share insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Join us to learn how to slow the revolving door, more effectively manage the impending shorter-term workforce, and maximize the time you have with each employee. Di ...Read More

This bundle includes:

2019 ASOA AM - Staying Power Streaming Video

Speaker(s): Cara Silletto, MBA

Date: 5/5/2019

Media Type: Webinar

List Price: Free

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Description
In order to make progress, sometimes it’s necessary to get back to the basics. This is the premise behind ASOA’s four-part web seminar series designed for both new and experienced ophthalmic practice management staff. Topics covered include human resources, financial benchmarking and reporting, coding, and customer service.The first web seminar in the series, “Back to Basics: HR,” will provide practice management staff with a basic understanding of the employment laws that apply to common issues ...Read More

This bundle includes:

Back to Basics: Human Resources - Audio Download

Back to Basics: Human Resources - Presentation Slides

Back to Basics: Human Resources - Streaming Audio

Speaker(s): Jill S. Garabedian, Esq. - Wade, Goldstein, Landau & Abruzzo, P.C.

Date: 3/16/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Every administrator faces the challenge of finding the right balance of staff members. This webinar will help with data points and information to evaluate staffing needs and help you make the case for your recommended organizational structure and staffing effectiveness. We will review a volume-based tool that uses office visits and number of diagnostic tests to determine the right staff assignments per doctor. We’ll also use some case studies of adding new providers and how to predicting staffin ...Read More

This bundle includes:

Do I Have the Right Number of Staff - Presentation Slides

Do I Have the Right Number of Staff - Audio Download

Do I Have the Right Number of Staff - Streaming Audio

Speaker(s): Andrew Maller, Maureen Waddle

Date: 1/31/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Educates participants on the five key components of effective employee management to aid in practice achievement by promoting improved team member performance. Effectively managing employees and gaining their best efforts is often a challenge in medical practices. This session defines key components to successful employee management and educates participants on the importance of using a purposeful system to coach employees and empower them to perform at their highest level of ability. Attendees ...Read More

This bundle includes:

The 5 Step Employee Management System - Presentation Slides

The 5 Step Employee Management System - Audio Download

The 5 Step Employee Management System - Streaming Audio

Speaker(s): Lyn Walsh, MHA, COE, OCS

Date: 12/17/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Broad Overview of HR’s Role in Your Organization and Why It Matters – Employee Handbooks, Job Descriptions, Poster Requirements, Required Record Retention, I’9’s, HR Policies & Procedures, The Hiring Process, Training and Development of Employees, Organizational Development, Leaves of Absences, Employee Relations, Safety, etc.1 COE Credit. ...Read More

This bundle includes:

HR Checkups: What We Find - Audio Download

HR Checkups: What We Find - Presentation Slides

HR Checkups: What We Find - Streaming Audio

Speaker(s): Judith Giddings

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Webinar Synopsis:  In today’s competitive job markets, ophthalmic leaders must have a thoughtful, intentional approach to attracting and retaining employees. However, administrators can find it challenging to find the right combination of culture, pay, benefits, and perks that will entice and reward staff. In this webinar – Methods for Motivating Staff – BSM Senior Consultant, Elizabeth Monroe outlines a variety of benefit and team building options that practices can use to inspire their teams. ...Read More

This bundle includes:

Methods for Motivating Staff - Video Download

Methods for Motivating Staff - Streaming Video

Methods for Motivating Staff - Presentation Slides

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 7/17/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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HR: Flawless Hiring—Getting the Right People on the Bus

This bundle includes:

HR: Flawless Hiring-Streaming Audio

Speaker(s): Keith Casebolt, CEO of Medical Eye Center

Date: 2/28/2017

Media Type: Podcast

List Price: Free

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When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

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Avoiding the Pitfalls of Disciplining Employees

Speaker(s): Julie Proscia and Steven Jados, Attorneys

Date: 9/20/2017

Media Type: Podcast

List Price: Free

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When You're the New Kid in Town, Advice Dear Abby Style

This bundle includes:

When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

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