ASOA's 60-minute webinars provide a venue to keep abreast of the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management.

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Podcasts

ASOA's podcasts feature content from ASOA resources as well as interviews with experienced ophthalmic practice administrators and subject matter experts.

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Human Resources

HR: Best Practices for Employee Evaluations

This bundle includes:

HR: Best Practices for Employee Evaluations--Streaming Audio

Speaker(s): Attorneys Julie Proscia and Steven Jados

Date: 2/22/2017

Media Type: Podcast

List Price: Free

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Patient Flow-Best Practices for Physician Schedules - Streaming Audio

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Management

Operations & Business Development

Date: 8/9/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Patient Flow/Best Practices for Physician Schedules - Presentation Slides

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Management

Operations & Business Development

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Mid-Mgmt: Dealing with Difficult Decisions

This bundle includes:

Dealing with Difficult Decisions--Streaming Audio

Speaker(s): Steve Robinson

Date: 5/15/2017

Media Type: Podcast

List Price: Free

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Description
This webinar guides you through the development of staff compensation plan philosophy, programs, and market research options. The presenters highlight ASOAnalytics non-clinical staff wage/salary and benefits surveys and how to use that information to guide staff compensation plans.1 COE Credit ...Read More

This bundle includes:

Staff Compensation Plans - Presentation Slides

Staff Compensation Plans - Video Download

Staff Compensation Plans - Streaming Video

Speaker(s): Elizabeth Holloway and Joe Theine

Date: 5/23/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Attorney Amanda Shuman provides ASOA members a look at the current and upcoming Human Resources regulatory environment. From topics such as what to know about minimum wage increases and paid leave laws to applicant and new hire policies, the webinar is an essential tool for every administrator. Amanda’s focus is on empowering her clients through expert legal advice to make informed decisions about their legal issues. Webinar Outline: Applicants/New Hires “Ban the Box.”Salary history questions ...Read More

This bundle includes:

Human Resources Regulatory Update - Presentation Slides

Human Resources Regulatory Update - Video Download

Human Resources Regulatory Update - Streaming Video

Speaker(s): Amanda Shuman Esq.

Date: 10/10/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Patient Flow-Best Practices for Physician Schedules

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Operations & Business Development

Patient Relations

Description
There are many factors that contribute to the time each patient spends in the office. One of these is the master schedule. During this webinar we will discuss issues to consider when creating or changing templates, the advantages of consistent appointment types, and how one doctor’s schedule may affect the others. Also to be considered are staffing needs and scheduling diagnostic tests appropriately ...Read More

This bundle includes:

Patient Flow/Best Practices for Physician Schedules - Presentation Slides

Patient Flow/Best Practices for Physician Schedules - Audio Download

Patient Flow-Best Practices for Physician Schedules - Streaming Audio

Speaker(s): Jane Shuman, MS, COE, COT

Date: 8/9/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Practicalities and Pitfalls of Project Management - Dr. Zinkovich has seen projects from a variety of perspectives and has learned both technical as well as practical lessons along the way. In this lecture, Dr. Zinkovich will focus on larger concepts than just the “toolbox.” There are many concepts in project management, lean six sigma, and statistics that originated in manufacturing, and managers in healthcare often struggle to understand how these ideas are relevant to their environments. Thes ...Read More

This bundle includes:

Practicalities & Pitfalls of Project Management - Presentation Slides

Practicalities & Pitfalls of Project Management - Streaming Video

Practicalities & Pitfalls of Project Management - Video Download

Speaker(s): Dr. Joseph Zinkovich

Date: 9/12/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
In order to make progress, sometimes it’s necessary to get back to the basics. This is the premise behind ASOA’s four-part web seminar series designed for both new and experienced ophthalmic practice management staff. Topics covered include human resources, financial benchmarking and reporting, coding, and customer service.The first web seminar in the series, “Back to Basics: HR,” will provide practice management staff with a basic understanding of the employment laws that apply to common issues ...Read More

This bundle includes:

Back to Basics: Human Resources - Audio Download

Back to Basics: Human Resources - Streaming Audio

Back to Basics: Human Resources - Presentation Slides

Speaker(s): Jill S. Garabedian, Esq. - Wade, Goldstein, Landau & Abruzzo, P.C.

Date: 3/16/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Every administrator faces the challenge of finding the right balance of staff members. This webinar will help with data points and information to evaluate staffing needs and help you make the case for your recommended organizational structure and staffing effectiveness. We will review a volume-based tool that uses office visits and number of diagnostic tests to determine the right staff assignments per doctor. We’ll also use some case studies of adding new providers and how to predicting staffin ...Read More

This bundle includes:

Do I Have the Right Number of Staff - Presentation Slides

Do I Have the Right Number of Staff - Audio Download

Do I Have the Right Number of Staff - Streaming Audio

Speaker(s): Andrew Maller, Maureen Waddle

Date: 1/31/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Educates participants on the five key components of effective employee management to aid in practice achievement by promoting improved team member performance. Effectively managing employees and gaining their best efforts is often a challenge in medical practices. This session defines key components to successful employee management and educates participants on the importance of using a purposeful system to coach employees and empower them to perform at their highest level of ability. Attendees ...Read More

This bundle includes:

The 5 Step Employee Management System - Presentation Slides

The 5 Step Employee Management System - Audio Download

The 5 Step Employee Management System - Streaming Audio

Speaker(s): Lyn Walsh, MHA, COE, OCS

Date: 12/17/2014

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Broad Overview of HR’s Role in Your Organization and Why It Matters – Employee Handbooks, Job Descriptions, Poster Requirements, Required Record Retention, I’9’s, HR Policies & Procedures, The Hiring Process, Training and Development of Employees, Organizational Development, Leaves of Absences, Employee Relations, Safety, etc.1 COE Credit. ...Read More

This bundle includes:

HR Checkups: What We Find - Audio Download

HR Checkups: What We Find - Presentation Slides

HR Checkups: What We Find - Streaming Audio

Speaker(s): Judith Giddings

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
This two-day workshop conducted at the ASOA annual meeting touches on each of the six COE exam domains, and is one of several recommended COE study resources. Attendance does not guarantee passage of the COE Exam. Agenda: Financial Management – Bruce Maller – BSM ConsultingInformation Technology Management – Candace Simerson, FASOA, COE, CMPE – iCandy Consulting, LLC; Laurie K. Brown, MBA, COMT, COE, CPC – BSM ConsultingOperations – Elizabeth Holloway, MA, COE, CPSS, PHR – BSM Consulting; Paul ...Read More

This bundle includes:

2018 COE Review - Part 1 - Financial Managment

2018 COE Review - Part 2 - Information Technology

2018 COE Review - Part 3 - Operations

2018 COE Review - Part 4 - Human Resources

2018 COE Review - Part 5 - Risk Management

2018 COE Review - Part 6 - General Ophthalmic Knowledge

2018 COE Review - All Handouts

Date: 5/10/2018

Media Type: Webinar

List Price: $700.00

Member Price: $595.00 You save $105.00 (15%).

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HR: Flawless Hiring—Getting the Right People on the Bus

This bundle includes:

HR: Flawless Hiring-Streaming Audio

Speaker(s): Keith Casebolt, CEO of Medical Eye Center

Date: 2/28/2017

Media Type: Podcast

List Price: Free

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When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

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Avoiding the Pitfalls of Disciplining Employees

Speaker(s): Julie Proscia and Steven Jados, Attorneys

Date: 9/20/2017

Media Type: Podcast

List Price: Free

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When You're the New Kid in Town, Advice Dear Abby Style

This bundle includes:

When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

Quantity: