ASOA's 60-minute webinars provide a venue to keep abreast of the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management.

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Podcasts

ASOA's podcasts feature content from ASOA resources as well as interviews with experienced ophthalmic practice administrators and subject matter experts.

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Leadership and Personal Development

Description
This two-day workshop conducted at the 2019 ASOA annual meeting touches on each of the six COE exam domains, and is one of several recommended COE study resources. Attendance does not guarantee passage of the COE Exam. Agenda: Financial Management – Bruce Maller – BSM ConsultingInformation Technology Management – Candace Simerson, FASOA, COE, CMPE, CAHCM – Precision Eye Services; Laurie K. Brown, MBA, COMT, COE, CPC, CPMA – BSM ConsultingOperations – Elizabeth Monroe, COE, CPSS, PHR – BSM Cons ...Read More

This bundle includes:

2019 COE Review - Part 1 - Financial Managment

2019 COE Review - Part 2 - Information Technology

2019 COE Review - Part 3 - Operations

2019 COE Review - Part 4 - Human Resources

2019 COE Review - Part 5 - Risk Management

2019 COE Review - Part 6 - General Ophthalmic Knowledge

2019 COE Review - All Handouts

Date: 5/4/2019

Media Type: Webinar

List Price: $650.00

Member Price: $500.00 You save $150.00 (23%).

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Description
The specialty of ophthalmology is going through a period of unprecedented consolidation. There are many factors driving this trend. This webinar will provide an understanding of what factors are driving this activity as well as the different forms of consolidation. The webinar will also address the role of private equity and other investors in facilitating market consolidation. Other topics to be covered include: What’s in it for the physician(s)? How might a transaction impact the life of a pra ...Read More

This bundle includes:

Market Consolidation and the Role of Private Equity - Presentation Slides

Market Consolidation and the Role of Private Equity - Streaming

Market Consolidation and the Role of Private Equity - Download

Speaker(s): Bruce Maller, BSM Consulting Group

Date: 6/13/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
UP: Taking Administrators and Their Management Teams to the Next Level of Skill and Performance Administrators and managers have varying strengths and skills…and bring unique experiences and knowledge to each assignment and challenge. With the demands of today’s challenging practice management environment, management skills and performance will always benefit from learning new skills or fine tuning the ones you have. In the webinar, Corinne Wohl and John Pinto review highlights from their lates ...Read More

This bundle includes:

UP Webinar - Streaming Video

UP Webinar - Video Download

UP Webinar - Presentation Slides

Speaker(s): John Pinto and Corinne Wohl

Date: 7/31/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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The Key to Thriving in Modern Day Medicine: Team Culture and The Patient Experie

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Patient Relations

Description
This ASCRS webinar series addresses important clinical issues directly relevant to our anterior segment membership. The goal of these webinars is to supplement traditional educational curricula by providing additional quality education on relevant topics through technology. ...Read More

This bundle includes:

The Key to Thriving in Modern Day Medicine- Audio Download

Speaker(s): Vance Thompson, MD, and Matt Jensen, MBA

Date: 9/27/2017

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Description
Elizabeth Monroe from BSM Consulting gives this presentation about talent management.  Objectives for this webinar: 1.            Develop your organizational goals through strategic employee planning. 2.            Diagnose and assess what the talent need is. 3.            Learn to recognize and cultivate talent you already have in-house. 4.            Outline learning programs that help employees see how their growth impacts the practice.   Good for 1 COE credit ...Read More

This bundle includes:

Talent Management Equals Talent Retention - Streaming Video

Talent Management Equals Talent Retention - Presentation

Talent Management Equals Talent Retention - Video Download

Speaker(s): Elizabeth Monroe, Principal and Senior Consultant for BSM Consulting

Date: 4/3/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
A core challenge over the next decade will be to attract and retain a skilled workforce. This situation is exacerbated as companies find themselves managing different generations—each with their own distinct values and attitudes toward work. To successfully integrate these generations into the workplace, companies need to understand how to motivate and engage employees. In this webinar participants will understand the needs and values of each generation. They will learn how to create a collabora ...Read More

This bundle includes:

Generations@Work - Audio Download

Generations@Work - Streaming Audio

Generations@Work - Presentation Slides

Speaker(s): Sarah Sladek, CEO, XYZ University

Date: 9/14/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Experience educators address the challenges associated with public communication and provide tools to overcome them. Those who have never given a presentation as well as experienced speakers "Don't know what they don't know" will benefit. Expand your communication skills to overcome your hesitations and enjoy sharing your knowledge and experience with your colleagues.Moderator: William T. Koch, COE, CPC, COAPanelists: E. Ann Rose, Bruce Maller, Dianna Graves, COMT, Kirk Mack, C ...Read More

This bundle includes:

Public Speaking: Not the Kiss of Death - Audio Download

Date: 5/7/2016

Media Type: Webinar

List Price: Free

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Mid-Mgmt: Dealing with Difficult Decisions

This bundle includes:

Dealing with Difficult Decisions--Streaming Audio

Speaker(s): Steve Robinson

Date: 5/15/2017

Media Type: Podcast

List Price: Free

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Developing Individual Provider Plans Based on Benchmarks

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
As leaders in the practice, it is our role to set expectations.  Often, we are so busy working with the staff that we forgot to work with the other leaders in the practice – specifically the doctors.  It is just as important to help the doctors in our practices define their personal and professional goals.  This is critical to continued practice growth and success as well as doctor satisfaction.  This webinar will explore methods and resources to effectively set annual goals with your doctors. ...Read More

This bundle includes:

Developing Individual Provider Plans Based on Benchmarks - Streaming Video

Developing Individual Provider Plans Based on Benchmarks - Presentation Slides

Developing Individual Provider Plans Based on Benchmarks - Video Download

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Date: 4/10/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Webinar Synopsis:  As Administrators and Managers, we are challenged with striking the perfect balance of juggling tasks, projects, and other daily pressures.  We must work harder, faster, and longer to keep up with our ever-increasing expectations of work and personal demands. Personal time management is a way to effectively organize your time and schedule such things accordingly so that you can be a more productive and efficient leader.  Learning Objectives: The importance of personal time man ...Read More

This bundle includes:

Personal Time Management - Presentation Slides

Personal Time Management - Video Download

Personal Time Management - Streaming Video

Speaker(s): Carole Dumas, MBA, COE

Date: 8/14/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
This webinar guides you through the development of staff compensation plan philosophy, programs, and market research options. The presenters highlight ASOAnalytics non-clinical staff wage/salary and benefits surveys and how to use that information to guide staff compensation plans.1 COE Credit ...Read More

This bundle includes:

Staff Compensation Plans - Presentation Slides

Staff Compensation Plans - Video Download

Staff Compensation Plans - Streaming Video

Speaker(s): Elizabeth Holloway and Joe Theine

Date: 5/23/2018

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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ALICE Active Shooter Response Training: Developing Emergency Procedures

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Operations & Business Development

Risk Management & Compliance

Description
Gary Kamp will present an overview of the ALICE (Alert, Lockdown, Inform, Counter, and Evacuate) Program for implementing appropriate and federally recommended proactive response strategies in the event of an active shooter on your work premises. It is vital to have an emergency response plan for businesses so that employees are not at risk in the event of an active shooter situation due to lack of knowledge and preparation. To mitigate risk, employers should take precautions to ensure that ever ...Read More

This bundle includes:

ALICE Active Shooter - Streaming Audio

ALICE Active Shooter - Presentation Slides

ALICE Active Shooter - Audio Download

Speaker(s): Gary Kamp - ALICE Training

Date: 5/24/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
We are all striving for that perfect "patient experience." The one that will send all the patients to our doors. During this January webinar, let's look at the changes that have taken place in our healthcare environment to adversely affect the patient perceptions. We will also look at some thoughts and ideas around overcoming the roadblocks.  Dealing with "waiting room" experiencesProtecting your on line reputation by capturing the patient experience while still in your ...Read More

This bundle includes:

The Patient Experience - Presentation Slides

The Patient Experience - Streaming Video

The Patient Experience - Video Download

Speaker(s): Patti Barkey

Date: 1/16/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
Practicalities and Pitfalls of Project Management - Dr. Zinkovich has seen projects from a variety of perspectives and has learned both technical as well as practical lessons along the way. In this lecture, Dr. Zinkovich will focus on larger concepts than just the “toolbox.” There are many concepts in project management, lean six sigma, and statistics that originated in manufacturing, and managers in healthcare often struggle to understand how these ideas are relevant to their environments. Thes ...Read More

This bundle includes:

Practicalities & Pitfalls of Project Management - Presentation Slides

Practicalities & Pitfalls of Project Management - Streaming Video

Practicalities & Pitfalls of Project Management - Video Download

Speaker(s): Dr. Joseph Zinkovich

Date: 9/12/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Successfully Leading Your Team in Times of Change

Categories

Certified Ophthalmic Executives (COE)

Human Resources

Leadership and Personal Development

Management

Description
Webinar Synopsis:  From technology and social media to the regulatory and medicolegal environment, ophthalmology is in a period of great and fast-moving change. We can’t control what is changing or how fast it’s coming, but we can choose how to respond to it. Leaders who are agile can take advantage of this changing environment to strengthen themselves and their organizations, but it takes courage and openness.  This webinar will share leadership insights and approaches to successfully navigate ...Read More

This bundle includes:

Successfully Leading Your Team in Times of Change - Download Video

Successfully Leading Your Team in Times of Change - Streaming Video

Successfully Leading Your Team in Times of Change - Presentation Slides

Speaker(s): Heather Ready

Date: 2/27/2019

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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2019 ASOA Annual Meeting Sunday General Session - Staying Power

Categories

Human Resources

Leadership and Personal Development

Legal

Management

Description
While some of today’s workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Crescendo Strategies workforce thought leader, Cara Silletto, MBA, will share insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Join us to learn how to slow the revolving door, more effectively manage the impending shorter-term workforce, and maximize the time you have with each employee. Di ...Read More

This bundle includes:

2019 ASOA AM - Staying Power Streaming Video

Speaker(s): Cara Silletto, MBA

Date: 5/5/2019

Media Type: Webinar

List Price: Free

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2019 ASOA Annual Meeting Opening General Session: Embrace Your Awesomeness

Categories

Leadership and Personal Development

Management

Patient Relations

Physician Related

Description
Knowing that our people are our most valuable asset isn’t enough. We need to fully understand how to empower and inspire them. Brad Montgomery believes that most of us forget both the fact that investing in others is powerful, as well as the fact that we all have a greater ability to meaningfully encourage others than we suspect. Whether your business is large or small, public or private, (or even personal,) improvement often lies in our often-untapped ability to create and sustain positivity, ...Read More

This bundle includes:

ASOA 2019 AM - Embrace Your Awesomeness - Streaming Video

Speaker(s): Brad Montgomery

Date: 5/4/2019

Media Type: Webinar

List Price: Free

Quantity:

Description
Feeling overwhelmed?  Trying to find time to accomplish the required and routine activities throughout the year and the day-to-day interruptions?  As you prepare for the new year, join Joe Theine, MBA, COE as he discusses some approaches and resources for planning your year in a manner that can help you be prepared for the unexpected.1 COE Credit ...Read More

This bundle includes:

Planning Your Year - Video Download

Planning Your Year - Streaming Video

Planning Your Year - Presentation Slides

Speaker(s): Joe Theine

Date: 11/14/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Prioritizing Work & Time Management

This bundle includes:

Prioritizing Work & Time Mgt - Streaming Audio

Speaker(s): Tamim Quam, MD

Date: 6/14/2017

Media Type: Podcast

List Price: Free

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Description
Never before has so much rapid change occurred in healthcare. This accelerated pace is becoming the ‘new normal’ as healthcare organizations become change agents in the dynamic healthcare terrain. How do we cultivate an organizational culture that encourages staff and leaders to embrace the challenges of accelerated change? One organization is making a business case for Conscious Leadership, with a measurable impact on employee and patient engagement and satisfaction. Attendees will glean kno ...Read More

This bundle includes:

Developing a Culture of Conscious Leaders - Streaming Audio

Developing a Culture of Conscious Leaders - Audio Download

Overcoming Challanges of Clinical Flow - Streaming Audio

Speaker(s): Greenville Health Systems

Date: 6/30/2016

Media Type: Webinar

List Price: $199.00

Member Price: Free You save $199.00 (100%).

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Dashboards - Put Yourself in the Pilot Seat

Categories

Benchmarks & Statistics

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Description
This webinar covers a variety of topics focused on educating the viewers about dashboards and data management, and why both are important to properly managing a practice.  We provide a brief overview of dashboards and various tools that are available, then step the viewers through a live creation of a dashboard so they can see the individual steps.  We then discuss how to use data and the dashboards in a variety of decision making situations.  Since we cover a ton of ground at a very fast pace, ...Read More

This bundle includes:

Dashboards - Presentation Slides

Dashboards - Streaming Video

Dashboards - Video Download

Speaker(s): Sky Goodwin and Brad Van Galen

Date: 5/2/2018

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Description
ASOA hosts BSM Consulting’s Maureen Waddle for a webinar designed to help administrators examine and improve operating efficiency. Improving efficiency in practices is mandatory as reimbursement stays flat and expenses increase. This webinar focuses on financial efficiency and the use of benchmarks to help understand financial performance. Learning Objectives Provide common operating efficiency benchmarks:  definitions and formulasDiscuss common questions and possible errors 1 COE Credit  ...Read More

This bundle includes:

Operating Efficiency - Video Download

Operating Efficiency - Presentation Slides

Operating Efficiency - Streaming Video

Speaker(s): Maureen Waddle, MBA, BSM Consulting

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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Engaging Millennials – A Discussion on What They Want

Categories

Certified Ophthalmic Executives (COE)

Leadership and Personal Development

Operations & Business Development

Description
Millennials are now the largest generation in the workforce, edging out Baby Boomers in late 2015, and are poised to make up approximately 50% of the workforce by 2020 and roughly 75% of working-age people by 2025 (US Census Bureau). This means that over the next decade, millennials will be hired into your ophthalmology practices in numbers too large to ignore. The mere thought of this may trigger an immediate eye roll; however, dreading this transition, or neglecting to prepare for it, certainl ...Read More

This bundle includes:

Engaging Millennials - Presentation Slides

Engaging Millennials – Audio Download

Engaging Millennials – Streaming Audio

Speaker(s): Hayley Boling, MBA

Date: 9/20/2017

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

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When You're the New Kid in Town, Advice Dear Abby Style

This bundle includes:

When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

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When You're the New Kid in Town - Streaming Audio

Speaker(s): Hayley Boling, CEO, Boling Vision Center

Date: 10/18/2017

Media Type: Podcast

List Price: Free

Quantity: