In order to make progress, sometimes it’s necessary to get back to the basics. This is the premise behind ASOA’s four-part web seminar series designed for both new and experienced ophthalmic practice management staff. Topics covered include human resources, financial benchmarking and reporting, coding, and customer service.
The first web seminar in the series, “Back to Basics: HR,” will provide practice management staff with a basic understanding of the employment laws that apply to common issues facing practices in the hiring, continued employment and termination of employees. In addition, this course will discuss how to minimize exposure in such areas as employment discrimination, wage and hour violations (especially overtime), discipline and termination, confidentiality, privacy and social media use.
1 COE Credit.
This bundle includes:
Back to Basics: Human Resources - Audio Download
Back to Basics: Human Resources - Streaming Audio
Back to Basics: Human Resources - Presentation Slides