Emotional Intelligence for Exceptional Patient Outcomes

Categories

Certified Ophthalmic Executives (COE)

Operations & Business Development

Patient Relations

Emotional Intelligence for Exceptional Patient Outcomes

Description

Obtaining the sample would be considered integral to the procedure.  As far as the biopsy, the CCI edit instructions indicate that if a biopsy is performed and submitted for pathologic evaluation that will be completed after the more extensive procedure is performed, the biopsy is not separately reportable with the more extensive procedure.During these stressful scenarios, you undergo an "emotional hijack" that can hinder effective patient-provider communication and overall health outcomes.

Program objectives:

  • Help physicians and medical staff understand the consequences of emotionally charged patient interactions
  • Utilize tools provided to help patients focus and process the diagnosis and treatment options available
  • Result in exceptional patient outcomes, and stronger patient engagement

1 COE Credit.

This bundle includes:

Emotional Intelligence for Exceptional Patient Outcomes - Audio Download

Emotional Intelligence for Exceptional Patient Outcomes - Streaming Audio

Emotional Intelligence for Exceptional Patient Outcomes - Presentation Slides

Speaker(s): Mark Atkin – Key Account Manager, Alcon; Stephen Lankford, Key Account Manager, Alcon; & Lisa Murray, Practice Administrator, Hartzell Eye

Date: 11/16/2016

Media Type: Webinar

List Price: $199.00

Member Price: $59.00 You save $140.00 (70%).

Quantity: