He's rude. She's an egomaniac. They are a bunch of slackers. He goes AWOL whenever you need him most. She misses deadlines, he screws up assignments, they all chase away clients, and combined, they fracture your teams morale. Who are they? They are the –"unmanageable” employees and they are costing your company a fortune. Anne Loehr, author of MANAGING THE UNMANAGEABLE: How to Motivate Even the Most Unruly Employee, estimates that her executive clients lose, on average, 30% of their productivity because of issues related to unmanageable employees. But there's a difference between someone who is acting unmanageable or has become unmanageable in response to a particular set of circumstances, and someone who can't act any other way. The key here is to recognize the difference between the two. Fortunately, most people fall into the first category who are salvageable. Perhaps the employee isn't clear on what the expectations of the position are, or they have a family member who has fallen ill. Or maybe you are trying to manage the baby boomer the same way you as manage the Gen X employee. MANAGING THE UNMANAGEABLE will give you practical tips and proven techniques to show you how to: Quickly create action plans to turn your unmanageable employee into a star performer Develop new strategies for attracting and retaining the most talented employees, before they become unmanageable Learn key words that will allow you to clearly communicate with every generation on your team See workplace collaboration and innovation soar after using 5 simple tips Find best practices for preparing Gen Y and Gen X to advance up the organization and assume leadership roles Use proven models to effectively lead your team to success
Author: Anne Loehr & Jezra Kaye
Publication Date: 2011
List Price: $20.00
Member Price: $14.00 You save $6.00 (30%).