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2015 ASOA EHR Customer Satisfaction Survey

2013 & 2015 ASOA EHR Survey Bundle

 Digital Download

Description
Purchase this bundle to receive the results from both the 2013 and the 2015 ASOA EHR Customer Satisfaction Survey conducted by ASOA and McKinley Advisors. To read more about each, click the title of each survey in the body below and you will be able to view the Executive Summary as well as the Table of Contents for each. ...Read More

This bundle includes:

2013 ASOA EHR Customer Satisfaction Survey

Author: ASOA & McKinley Advisors

Publication Date: 2015

List Price: $275.00 You save $13.00 (4%) when you buy these items together!

Member Price: $140.00 You save $135.00 (49%).

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2013 ASOA EHR Customer Satisfaction Survey

 Digital Download

Description
This customer satisfaction survey of more than 500 members of the American Society of Ophthalmic Administrators (ASOA) reveals firsthand insight into the products by actual users so that ophthalmic administrators shopping for an EHR system can make better informed decisions. Conducted by McKinley Advisors, this comprehensive research study and report looks into the systems currently on the market, their vendors, and the ability of systems to meet meaningful use reporting requirements.The pri ...Read More

Author: ASOA & McKinley Advisors

Publication Date: 2013

List Price: $129.00

Member Price: $69.00 You save $60.00 (46%).

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2015 ASOA EHR Customer Satisfaction Survey

 Digital Download

Description
Conducted by McKinley Advisors, a third-party marketing and research firm, ASOA’s initial report in 2013 provided objective insight into existing EHR vendors. McKinley Advisors also conducted the 2015 survey which tracks 2013 trends and includes such items as patient portals and other meaningful use requirements. With a response rate of 20%, the results are considered statistically significant and the results of the survey offer an excellent resource for those seeking information when evaluating ...Read More

Author: ASOA & McKinley Advisors

Publication Date: 2015

List Price: $159.00

Member Price: $79.00 You save $80.00 (50%).

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2015 ASOA Technician Workup Survey

 Digital Download

Description
In 2009, Eyetechs and BSM Consulting, in conjunction with the American Society of Ophthalmic Administrators (ASOA), conducted a survey of ophthalmic technicians to measure time ranges for each step of the workup process. The results from that survey have been used by hundreds of practices to help gauge the time their technicians should take to workup patients, based on which exam elements the tech is performing (see 2009 “Technician Benchmarking Survey” in the ASOA Bookstore).But things have cha ...Read More

Author: ASOA, BSM Consulting, & Eyetechs, Inc.

Publication Date: 2015

List Price: $79.00

Member Price: $39.00 You save $40.00 (50%).

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Accounting Handbook for Medical Practices

Description
Physicians and their medical practices today face innumerable problems and challenges in analyzing current market changes in the medical field. Do they understand and have the skills and knowledge to make advantageous decisions related to the increasingly complex situations in which they find themselves? Do they merge, oversee their office managers more closely, sign their own checks, and scrutinize accounts, or do they need a professional to come in and evaluate their practice and prepare a com ...Read More

SKU: 100001

Author: Rhonda W. Sides, CPA & Michael A. Roberts, CPA

Publication Date: 2000

List Price: $250.00

Member Price: $190.00 You save $60.00 (24%).

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Acknowledge! Appreciate! Applaud! 172 Easy Ways to Reward Staff for Little or No

Description
This inspiring book is packed with more than 170 simple and inexpensive ideas on how to motivate employees and challenge and reward your medical staff. ...Read More

SKU: 100164

Author: Alys Novak, MBA, and Courtney Price, PhD

Publication Date: 2011

List Price: $82.00

Member Price: $40.00 You save $42.00 (51%).

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Coding & Reimbursement

Legal

Marketing

Optical & Optometrist

Administrative Eyecare - Domestic Subscription

Description
Mailed 6 times annually, each issue addresses topics such as business operations and management, administration and human resources, information technology, legal issues, marketing, revenue generation, coding and reimbursement, legislative and regulatory updates, and specialties such as ambulatory surgical centers, cosmetic services, hearing services, optical shops, and retina. Each issue also features an in-depth article on a trending topic in ophthalmology management and provides news on assoc ...Read More

SKU: 100011

List Price: $150.00

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Coding & Reimbursement

Legal

Marketing

Optical & Optometrist

Administrative Eyecare - International Subscription

SKU: 100012

List Price: $200.00

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Aligning the Team with Practice Goals

Description
Develop measurable, achievable objectives for your organization that can be reflected in department and staff member goals. ...Read More

SKU: 100158

Author: Susan A. Murphy, MBA, PhD

Publication Date: 2009

List Price: $35.00

Member Price: $1.00 You save $34.00 (97%).

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Legal

Cash Flow

Description
Cash flow is the lifeblood and the pulse of your practice. Cash flow is the dynamic, net position emerging from the sum total of your efforts to keep you and your head above water and the efforts of the environment payers, competitors, and a few irksome patients to push your head firmly back under again. The original intent was that this book would be a primer in patient accounts management. The authors significantly expanded that concept. This text covers selected topics in patient accounts man ...Read More

SKU: 100006

Author: John B. Pinto & E. Ann Rose

Publication Date: 2006

List Price: $160.00

Member Price: $85.00 You save $75.00 (46%).

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Certified Ophthalmic Executive (COE) Flash Cards, 2nd Edition

Description
A study tool for the ophthalmic practice executive, administrator, practice manager, and anyone preparing for the COE Exam. Study anywhere, anytime, at your own pace.300+ multiple choice questions and answers to help you become a Certified Ophthalmic Executive (COE). Test your understanding of the six knowledge domains administrators must master to pass the COE exam including: General Ophthalmic KnowledgeFinancial ManagementOperationsInformation Technology ManagementHuman ResourcesRisk Manageme ...Read More

SKU: 100211

Author: ASOA

Publication Date: 2017

List Price: $174.99

Member Price: $124.99 You save $50.00 (28%).

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Legal

Complete HIPAA Compliance Plan and Guide 2013

Description
This book is a comprehensive self-help guide to implementing the Privacy, Security and Breach Notification Rules contained in HIPAA; serves as a one-stop shop for your Practice to create and implement a HIPAA-compliant Compliance Plan. ...Read More

SKU: 100152

Author: The Health Care Group

Publication Date: 2013

List Price: $449.00

Member Price: $424.00 You save $25.00 (5%).

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Cure for the Common Leader

Description
Why are some healthcare teams polluted by conflict, gossip, and lack of effort, while others work hard, get along, and wow patients? Research says it’s the boss that makes the difference. The most engaged and inspired healthcare teams don’t get that way by chance. They are led by physicians and managers who create the conditions necessary for people to thrive. Yet many leaders in healthcare settings lack insight into what employees must experience to be at their best, every day. Cure for the Com ...Read More

SKU: 100214

Author: Joe Mull

Publication Date: 2014

List Price: $18.00

Member Price: $9.00 You save $9.00 (50%).

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Dealing with People You Can't Stand

Description
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealin ...Read More

SKU: 100188

Author: Rick Brinkman

Publication Date: 2012

List Price: $41.00

Member Price: $21.00 You save $20.00 (48%).

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Dictionary of Eye Terminology, 6th Edition

Description
This is your one-stop reference to more than 5,000 of the most frequently used terms, phrases and abbreviations associated with the eye and vision, and 1,000 abbreviations and acronyms. The definitions are in "plain English" so everyone can understand them, with phonetic pronunciations... Special Features: Common misspellings are listed alphabetically, so you don't need to spell a word to find it; mini-definitions are within definitions, so you don't waste your time looking up ...Read More

SKU: 100003

Author: Barbara Cassin & Melvin L. Rubin, MD

Publication Date: 2011

List Price: $58.00

Member Price: $38.00 You save $20.00 (34%).

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Fish Philosophy

Description
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. Addressing today's work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallma ...Read More

SKU: 100175

Author: Stephen C. Lundin and Harry Paul

Publication Date: 2000

List Price: $45.00

Member Price: $21.00 You save $24.00 (53%).

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Fundamentals of Human Resource Management

Description
Fundamentals of Human Resource Management provides a complete introduction to human resource management for the general business manager who wants to learn more about how HRM is used in the everyday work environment. Its adaptive learning program and engaging, focused, and applied content make it the fastest growing HRM program on the market. ...Read More

SKU: 100200

Author: Raymond Noe

Publication Date: 2015

List Price: $235.00

Member Price: $210.00 You save $25.00 (10%).

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Good to Great

Description
The Challenge:Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study:For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and co ...Read More

SKU: 100189

Author: Jim Collins

Publication Date: 2001

List Price: $12.00

Member Price: $5.00 You save $7.00 (58%).

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Healthy Power: Pathways to Success in Work, Love and Life

Description
At its deepest essence, this book is about the interplay of light and shadow-good and evil-in constant motion throughout our lives. Like the ebb and flow of oceanic tides, rising and falling in concert with the moon, we move constantly back-and-forth between admirable and ignoble behavior. We are not fixed, and we're never perfect. No one is exempt-we are mercurial and ever-changing-thus any sense of permanence is merely an illusion. Each of us is born with an animalistic nature that is our ...Read More

SKU: 100210

Author: Craig N. Piso, PhD

Publication Date: 2012

List Price: $45.00

Member Price: $25.00 You save $20.00 (44%).

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Introduction to Healthcare Information Technology

Description
The healthcare industry is growing at a rapid pace and undergoing some of its most significant changes as the use of electronic health records increase. Designed for technologists or medical practitioners seeking to gain entry into the field of healthcare information systems, INTRODUCTION TO HEALHCARE INFORMATION TECHNOLOGY teaches the fundamentals of healthcare IT (HIT) by using the CompTIA Healthcare IT Technician (HIT-001) exam objectives as the framework. It takes an in-depth and comprehensi ...Read More

SKU: 100199

Author: Mark Ciampa and Mark Revels

Publication Date: 2012

List Price: $65.00

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Marketing

It's YOUR Business

Description
It's time to get down to business- to take charge of your life, your dreams, and your goals. Why? Because It's YOUR Business! -The business of your happiness-The business of your fulfillment-The business of creating the life you want, need and deserve So how do you get there? You have to be the CEO of you! With her signature hilarity and down to earth smarts, Christine will show you how to take charge of the valuable brand that is you. If you're stuck in a rut, playing the blame game ...Read More

SKU: 100216

Author: Christine Holton Cashen

Publication Date: 2017

List Price: $20.00

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Leading with Grit

Description
Leading with GRIT is a practical and proven guide for transforming the workplace, offering pragmatic insight on value-based strategies that improve the individual and the business. ...Read More

SKU: 100170

Author: Laurie Sudbrink

Publication Date: 2015

List Price: $55.00

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Legal

Legal Issues in Ophthalmology

Description
The "plain language" orientation of the book was intended to make complicated issues accessible to practice administrators and to offer practical advice about these issues. Chapter topics include: How to Select and Work with Legal CounselPerforming a Legal AuditMergers and AcquisitionsIntellectual Property Rights PhysicianVendor RelationshipsBankruptcy PitfallsEmployee and Independent Contractor IssuesCompliance ProgramsChoice of Legal Entity for a Practice StructureMedicare Carrier R ...Read More

SKU: 100064

Author: John Pinto, Alan Reider, JD, & Allison Shuren, JD

Publication Date: 2008

List Price: $150.00

Member Price: $99.00 You save $51.00 (34%).

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Little Green Book of Ophthalmology, 5th Edition

Description
This is the classic reference text for surgeons and managers alike, as well as a core study guide for the ASOA COE program. Topics include: strategic business planning; leadership governance, and discipline; finance, accounting and patient accounts management; staff evaluation, training and supervision; marketing and development; managing physicians; operations enhancement; facility design and management; adding an optical dispensary; and much, much more. The Little Green Book of Ophthalmology, ...Read More

SKU: 100212

Author: John B. Pinto

Publication Date: 2018

List Price: $275.00

Member Price: $175.00 You save $100.00 (36%).

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Marketing

Marketing for Dummies, 4th Edition

Description
Master the latest marketing tools and trends Marketing strategies are evolving faster than ever before, and mastering the latest and greatest strategies are essential to getting results. This updated edition of the classic marketing bestseller includes new and revised material, with full coverage of the latest marketing trends and how to effectively apply them to your business. Whether it's boosting your baseline marketing skills, figuring out social media, developing a comprehensive Interne ...Read More

SKU: 100201

Author: Alexander Haim

Publication Date: 2014

List Price: $45.00

Member Price: $25.00 You save $20.00 (44%).

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Mastering Patient Flow, 4th Edition

Description
Delivering high-quality, cost-effective patient care requires creating and sustaining patient-centered practice operations. Whether you are new to managing patient flow or a seasoned pro, the updated edition of this MGMA bestseller is your essential resource for uncovering new opportunities and efficiencies. ...Read More

SKU: 100035

Author: MGMA

Publication Date: 2014

List Price: $102.00

Member Price: $50.00 You save $52.00 (50%).

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Legal

Medical Practice Personnel Policy Manual

Description
This newly revised personnel policy manual template covers the issues that you should address in formulating your own Personnel Policy Manual. Easily tailored to your practice, it describes the issues and recommends how to handle them. The Medical Practice Personnel Policy Manual & Workplace Harassment Training Module is one of several suggested study resources for the COE exam. ...Read More

SKU: 100062

Author: The Health Care Group

Publication Date: 2012

List Price: $290.00

Member Price: $260.00 You save $30.00 (10%).

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Ophthalmic Leadership: A Practical Guide for Physicians, Administrators & Team

Description
In his tenth book for eyecare professionals, John Pinto and an impressive collection of 25 contributing authors share their experience and expertise in how to lead an ophthalmic practice in today's world. This book provides invaluable insights and practical advice for everyone from the rising ophthalmic technician or manager to the managing partner and seasoned practice administrator. In the words of Dr. Richard Lindstrom from the foreword, "Ophthalmic Leadership is another milestone of ...Read More

SKU: 100136

Author: John Pinto

Publication Date: 2012

List Price: $150.00

Member Price: $99.00 You save $51.00 (34%).

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People Count! Never Underestimate the Value of Your Employees

Description
What is the most expensive item in your organization’s budget? People! Many businesses waste a lot of money because they do not treat their employees as their most valuable asset.Discover exactly how to maximize your ROI on those people. Learn how to shift your thinking when it comes to company waste and payroll. That’s exactly what you get in People Count! Strategies to apply right now to improve both bottom lines—financial and human.How much are you and your business contributing to the $360 B ...Read More

SKU: 100171

Author: Nancy J. Riesz

Publication Date: 2014

List Price: $22.00

Member Price: $10.00 You save $12.00 (54%).

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Simple: The Inner Game of Ophthalmic Practice Success

Description
Ophthalmology is an elegant profession, but it is not in the least simple. Eye surgeons are wicked-smart. Because of this, they have a tolerance for—and more than that, are drawn to—things that are complex. Why else would a procedure like cataract surgery with essentially perfect outcomes since the turn of the century still be such an active sphere of ongoing innovation and elaboration? These gratifying clinical complexities are unfortunately matched by rising business complexities that are mak ...Read More

SKU: 100172

Author: John Pinto

Publication Date: 2015

List Price: $175.00

Member Price: $89.00 You save $86.00 (49%).

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Start With Why

Description
In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? START WITH WHY shows that the leaders who've had the ...Read More

SKU: 100191

Author: Sinek Simon

Publication Date: 2009

List Price: $7.00

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Strengths Finder 2.0

Description
In its latest national bestseller, StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment, language of 34 themes, and much more (see below for details). While you can read this book in one sitting, you'll use it as a reference for decades.Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself--and the world around you--forever.Available exclusively in StrengthsFinder 2 ...Read More

SKU: 100192

Author: Tom Rath

Publication Date: 2007

List Price: $5.00

Member Price: $2.00 You save $3.00 (60%).

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Talking to Crazy

Description
Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, "Just Listen, " Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book "Talking ...Read More

SKU: 100173

Author: Mark Goulston,M.D.

Publication Date: 2015

List Price: $50.00

Member Price: $25.00 You save $25.00 (50%).

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The Big Book of HR

Description
Managing people is the most challenging part of any leader's day. And that job certainly is not getting any easier. The Big Book of HR will provide any HR professional, manager, or business owner of any size organization the information they need to get the most from their talent. It is filled with information on everything from the most strategic HR-related issues to the smallest tactical detail of how to manage people.Each topic covered includes information on associated legal issues, and ...Read More

SKU: 100206

Author: Barbara Mitchell

Publication Date: 2012

List Price: $45.00

Member Price: $30.00 You save $15.00 (33%).

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The Customer Service Revolution

Description
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates ...Read More

SKU: 100193

Author: John R. DiJulius

Publication Date: 2015

List Price: $16.00

Member Price: $8.00 You save $8.00 (50%).

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The Efficient Ophthalmologist

Description
This book is about more than growing a larger practice. Financial success and operational control have little to do with practice scale. Economic efficiency and profit enhancement are more a matter of revenue enhancement than cost containment. Revenue can only be boosted by seeing more patients, and providing these patients with more of the services they need and desire, or both. This excellent resource will help you and your staff can enhance your control over patient volume, revenue yield, and ...Read More

SKU: 100008

Author: John Pinto

Publication Date: 2004

List Price: $85.00

Member Price: $60.00 You save $25.00 (29%).

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The Five Dysfunctions of a Team

Description
In The Five Dysfunctions of a Team, bestselling business author Patrick Lencioni once again offers a powerful and instructive leadership fable. Throughout the summary, Lencioni reveals the five dysfunctions that go to the very heart of why teams –– even the best ones –– often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. ...Read More

SKU: 100194

Author: Patrick Lencioni

Publication Date: 2002

List Price: $14.00

Member Price: $7.00 You save $7.00 (50%).

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The Heart of a Leader

Description
Ken Blanchard is one of America's best-known leadership and business experts. And now he helps you understand and experience the art of influence by revealing the greatest life and leadership lessons he's learned in his rich career as an educator and business leader.The Heart of a Leader offers Blanchard's insight and wisdom on: Choosing valuesAiming for excellenceMaintaining integrityFinding the courage to changeHelping others reach their potentialAnd much more Arranged with your ...Read More

SKU: 9781608101689

Author: Ken Blanchard

Publication Date: 2012

List Price: $12.00

Member Price: $6.00 You save $6.00 (50%).

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The New One Minute Manager

Description
A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more w ...Read More

SKU: 100195

Author: Kenneth Blanchard

Publication Date: 2015

List Price: $12.00

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The One Minute Manager Meets the Monkey

Description
When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other people's monkeys, and let them solve their own problems. ...Read More

SKU: 100196

Author: Kenneth Blanchard, William Oncken, Jr., and Hal Burrows

Publication Date: 1999

List Price: $14.00

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The Ophthalmic Assistant

Description
Excel in your clinical responsibilities with The Ophthalmic Assistant. Whether you work in an ophthalmology, optometry, or opticianry setting, this best-selling reference delivers expert practical, up-to-date guidance on ocular diseases, surgical procedures, medications, and equipment as well as paramedical procedures and office management - providing all the knowledge and skills you need to be a valuable asset to your team. A real "how-to" textbook. Practical guidance to help you tack ...Read More

SKU: 100198

Author: Harold A. Stein, MD, MSC and Raymond M. Stein, MD FRCS

Publication Date: 2012

List Price: $142.00

Member Price: $117.00 You save $25.00 (17%).

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Turnaround, 2nd Edition

Description
Why do we need to be turned-around? In reality, all practices periodically get into trouble. Whether your practice is starting from a position of strength or bailing its way out of a crisis, this book will help you to prosper in the years ahead. In this book, widely published author and long-time practice consultant John Pinto gives a practical week-by-week program that includes directed group exercises and individual projects. Each weekly chapter ends with a series of questions to help you extr ...Read More

SKU: 100009

Author: John B. Pinto

Publication Date: 2014

List Price: $115.00

Member Price: $60.00 You save $55.00 (47%).

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Ultimate Technician Career Pack

Description
Maximize your savings! The Ultimate Technician Career Pack includes: "How To Be The Tech Your Doctor Can't Live Without" book"10 Steps to a Phenomenal Patient Experience" bookClear Pupil Gauge with Pupil Characteristics ChartEnhancing Your Value & Effectiveness in the Ophthalmic Workplace This book is a must read for every ophthalmic technician and is pocket size to fit in a purse or pocket for quick reference and on-the-go motivation. Do you want to be the tech wh ...Read More

SKU: 100176

Author: Sharon Alamalhodaei, COMT

Publication Date: 2014

List Price: $45.00

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Legal