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2009 & 2015 Technician Benchmarking Survey Bundle

Categories

Benchmarks & Statistics

Management

Operations & Business Development

Patient Relations

Physician Related

2009 & 2015 Technician Benchmarking Survey Bundle

Digital Download

Author: ASOA, BSM Consulting, & Eyetechs, Inc.

Publication Date: 2015

List Price: $120.00 You save $4.00 (3%) when you buy these items together!

Member Price: $55.00 You save $65.00 (54%).

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2009 Technician Benchmarking Survey

Digital Download

Description
In January 2009 ASOA’s request for members to participate in a technician benchmarking survey was met with an overwhelming response. Never before had anyone tried to capture the average time necessary to perform every component of patient work ups. The final result included the breakdowns of 899 patient exams as well as 379 diagnostic tests from 28 practices around the country. The data was further analyzed by level of certification or uncertified personnel, EMR or paper charts. The results wer ...Read More

Author: ASOA & Eyetechs, Inc.

Publication Date: 2009

List Price: $45.00

Member Price: $20.00 You save $25.00 (55%).

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2013 & 2015 ASOA EHR Survey Bundle

Digital Download

Description
Purchase this bundle to receive the results from both the 2013 and the 2015 ASOA EHR Customer Satisfaction Survey conducted by ASOA and McKinley Advisors. To read more about each, click the title of each survey in the body below and you will be able to view the Executive Summary as well as the Table of Contents for each. ...Read More

Author: ASOA & McKinley Advisors

Publication Date: 2015

List Price: $275.00 You save $13.00 (4%) when you buy these items together!

Member Price: $140.00 You save $135.00 (49%).

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2013 ASOA EHR Customer Satisfaction Survey

Categories

Benchmarks & Statistics

Government Relations

Information Technology

Operations & Business Development

2013 ASOA EHR Customer Satisfaction Survey

Digital Download

Description
This customer satisfaction survey of more than 500 members of the American Society of Ophthalmic Administrators (ASOA) reveals firsthand insight into the products by actual users so that ophthalmic administrators shopping for an EHR system can make better informed decisions.    Conducted by McKinley Advisors, this comprehensive research study and report looks into the systems currently on the market, their vendors, and the ability of systems to meet meaningful use reporting requirements.The pri ...Read More

Author: ASOA & McKinley Advisors

Publication Date: 2013

List Price: $129.00

Member Price: $69.00 You save $60.00 (46%).

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2015 ASOA EHR Customer Satisfaction Survey

Categories

Benchmarks & Statistics

Government Relations

Information Technology

Operations & Business Development

2015 ASOA EHR Customer Satisfaction Survey

Digital Download

Description
Conducted by McKinley Advisors, a third-party marketing and research firm, ASOA’s initial report in 2013 provided objective insight into existing EHR vendors. McKinley Advisors also conducted the 2015 survey which tracks 2013 trends and includes such items as patient portals and other meaningful use requirements. With a response rate of 20%, the results are considered statistically significant and the results of the survey offer an excellent resource for those seeking information when evaluating ...Read More

Author: ASOA & McKinley Advisors

Publication Date: 2015

List Price: $159.00

Member Price: $79.00 You save $80.00 (50%).

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2015 ASOA Technician Workup Survey

Digital Download

Description
In 2009, Eyetechs and BSM Consulting, in conjunction with the American Society of Ophthalmic Administrators (ASOA), conducted a survey of ophthalmic technicians to measure time ranges for each step of the workup process.The results from that survey have been used by hundreds of practices to help gauge the time their technicians should take to workup patients, based on which exam elements the tech is performing (see 2009 “Technician Benchmarking Survey” in the ASOA Bookstore).But things have chan ...Read More

Author: ASOA, BSM Consulting, & Eyetechs, Inc.

Publication Date: 2015

List Price: $79.00

Member Price: $39.00 You save $40.00 (50%).

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Accounting Handbook for Medical Practices

Description
Physicians and their medical practices today face innumerable problems and challenges in analyzing current market changes in the medical field. Do they understand and have the skills and knowledge to make advantageous decisions related to the increasingly complex situations in which they find themselves? Do they merge, oversee their office managers more closely, sign their own checks, and scrutinize accounts, or do they need a professional to come in and evaluate their practice and prepare a com ...Read More

SKU: 100001

Author: Rhonda W. Sides, CPA & Michael A. Roberts, CPA

Publication Date: 2000

List Price: $250.00

Member Price: $190.00 You save $60.00 (24%).

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Administrative Eyecare - Domestic Subscription

Description
Mailed 6 times annually, each issue addresses topics such as business operations and management, administration and human resources, information technology, legal issues, marketing, revenue generation, coding and reimbursement, legislative and regulatory updates, and specialties such as ambulatory surgical centers, cosmetic services, hearing services, optical shops, and retina. Each issue also features an in-depth article on a trending topic in ophthalmology management and provides news on assoc ...Read More

SKU: 100011

List Price: $150.00

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Administrative Eyecare - International Subscription

Description
Mailed 6 times annually, each issue addresses topics such as business operations and management, administration and human resources, information technology, legal issues, marketing, revenue generation, coding and reimbursement, legislative and regulatory updates, and specialties such as ambulatory surgical centers, cosmetic services, hearing services, optical shops, and retina. Each issue also features an in-depth article on a trending topic in ophthalmology management and provides news on assoc ...Read More

SKU: 100012

List Price: $200.00

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Cash Flow

Description
Cash flow is the lifeblood and the pulse of your practice. Cash flow is the dynamic, net position emerging from the sum total of your efforts to keep you and your head above water and the efforts of the environment payers, competitors, and a few irksome patients to push your head firmly back under again. The original intent was that this book would be a primer in patient accounts management. The authors significantly expanded that concept. This text covers selected topics in patient accounts man ...Read More

SKU: 100006

Author: John B. Pinto & E. Ann Rose

Publication Date: 2006

List Price: $160.00

Member Price: $85.00 You save $75.00 (46%).

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Complete HIPAA Compliance Plan and Guide 2013

Categories

Government Relations

Legal

Operations & Business Development

Physician Related

Risk Management & Compliance

Complete HIPAA Compliance Plan and Guide 2013

Description
This book is a comprehensive self-help guide to implementing the Privacy, Security and Breach Notification Rules contained in HIPAA; serves as a one-stop shop for your Practice to create and implement a HIPAA-compliant Compliance Plan. ...Read More

SKU: 100152

Author: The Health Care Group

Publication Date: 2013

List Price: $449.00

Member Price: $424.00 You save $25.00 (5%).

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Dealing with People You Can't Stand

Categories

Patient Relations

Dealing with People You Can't Stand

Description
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealin ...Read More

SKU: 100188

Author: Rick Brinkman

List Price: $41.00

Member Price: $21.00 You save $20.00 (48%).

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Dictionary of Eye Terminology, 6th Edition

Description
This is your one-stop reference to more than 5,000 of the most frequently used terms, phrases and abbreviations associated with the eye and vision, and 1,000 abbreviations and acronyms. The definitions are in "plain English" so everyone can understand them, with phonetic pronunciations... Special Features: Common misspellings are listed alphabetically, so you don't need to spell a word to find it; mini-definitions are within definitions, so you don't waste your time looking up ...Read More

SKU: 100003

Author: Barbara Cassin & Melvin L. Rubin, MD

Publication Date: 2011

List Price: $58.00

Member Price: $38.00 You save $20.00 (34%).

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Fish Philosophy

Categories

Leadership and Personal Development

Patient Relations

Fish Philosophy

Description
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks o ...Read More

SKU: 100175

Author: Stephen C. Lundin and Harry Paul

Publication Date: 2000

List Price: $45.00

Member Price: $21.00 You save $24.00 (53%).

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Fundamentals of Human Resource Management

Categories

Human Resources

Fundamentals of Human Resource Management

Description
Fundamentals of Human Resource Management provides a complete introduction to human resource management for the general business manager who wants to learn more about how HRM is used in the everyday work environment. Its adaptive learning program and engaging, focused, and applied content make it the fastest growing HRM program on the market. ...Read More

SKU: 100200

Author: Raymond Noe

Publication Date: 2015

List Price: $235.00

Member Price: $210.00 You save $25.00 (10%).

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Healthy Power: Pathways to Success in Work, Love and Life

Categories

Leadership and Personal Development

Management

Healthy Power: Pathways to Success in Work, Love and Life

Description
At its deepest essence, this book is about the interplay of light and shadow-good and evil-in constant motion throughout our lives. Like the ebb and flow of oceanic tides, rising and falling in concert with the moon, we move constantly back-and-forth between admirable and ignoble behavior. We are not fixed, and we're never perfect. No one is exempt-we are mercurial and ever-changing-thus any sense of permanence is merely an illusion. Each of us is born with an animalistic nature that is our ...Read More

SKU: 100210

Author: Craig N. Piso, PhD

Publication Date: 2012

List Price: $45.00

Member Price: $25.00 You save $20.00 (44%).

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Introduction to Healthcare Information Technology

Categories

Risk Management & Compliance

Introduction to Healthcare Information Technology

Description
The healthcare industry is growing at a rapid pace and undergoing some of its most significant changes as the use of electronic health records increase. Designed for technologists or medical practitioners seeking to gain entry into the field of healthcare information systems, INTRODUCTION TO HEALHCARE INFORMATION TECHNOLOGY teaches the fundamentals of healthcare IT (HIT) by using the CompTIA Healthcare IT Technician (HIT-001) exam objectives as the framework. It takes an in-depth and comprehensi ...Read More

SKU: 100199

Author: Mark Ciampa and Mark Revels

Publication Date: 2012

List Price: $65.00

Member Price: $40.00 You save $25.00 (38%).

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Leading with Grit

Categories

Leadership and Personal Development

Leading with Grit

Description
Leading with GRIT is a practical and proven guide for transforming the workplace, offering pragmatic insight on value-based strategies that improve the individual and the business. ...Read More

SKU: 100170

Author: Laurie Sudbrink

Publication Date: 2015

List Price: $55.00

Member Price: $35.00 You save $20.00 (36%).

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Legal Issues in Ophthalmology

Categories

Human Resources

Leadership and Personal Development

Legal

Management

Legal Issues in Ophthalmology

Description
The "plain language" orientation of the book was intended to make complicated issues accessible to practice administrators and to offer practical advice about these issues. Chapter topics include: How to Select and Work with Legal CounselPerforming a Legal AuditMergers and AcquisitionsIntellectual Property Rights PhysicianVendor RelationshipsBankruptcy PitfallsEmployee and Independent Contractor IssuesCompliance ProgramsChoice of Legal Entity for a Practice StructureMedicare Carrier R ...Read More

SKU: 100064

Author: John Pinto, Alan Reider, JD, & Allison Shuren, JD

Publication Date: 2008

List Price: $150.00

Member Price: $99.00 You save $51.00 (34%).

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Little Green Book of Ophthalmology, 5th Edition

Description
This is the classic reference text for surgeons and managers alike, as well as a core study guide for the ASOA COE program. Topics include: strategic business planning; leadership governance, and discipline; finance, accounting and patient accounts management; staff evaluation, training and supervision; marketing and development; managing physicians; operations enhancement; facility design and management; adding an optical dispensary; and much, much more. The Little Green Book of Ophthalmology, ...Read More

SKU: 100212

Author: John B. Pinto

Publication Date: 2018

List Price: $275.00

Member Price: $175.00 You save $100.00 (36%).

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Managing the Unmanageable: How to Motivate Even the Most Unruly Employee

Categories

Human Resources

Leadership and Personal Development

Management

Operations & Business Development

Managing the Unmanageable: How to Motivate Even the Most Unruly Employee

Description
He's rude. She's an egomaniac. They are a bunch of slackers. He goes AWOL whenever you need him most. She misses deadlines, he screws up assignments, they all chase away clients, and combined, they fracture your teams morale. Who are they? They are the –"unmanageable” employees and they are costing your company a fortune. Anne Loehr, author of MANAGING THE UNMANAGEABLE: How to Motivate Even the Most Unruly Employee, estimates that her executive clients lose, on average, 30% of their ...Read More

SKU: 100143

Author: Anne Loehr & Jezra Kaye

Publication Date: 2011

List Price: $20.00

Member Price: $14.00 You save $6.00 (30%).

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Marketing for Dummies, 4th Edition

Categories

Management

Marketing

Marketing for Dummies, 4th Edition

Description
Master the latest marketing tools and trends Marketing strategies are evolving faster than ever before, and mastering the latest and greatest strategies are essential to getting results. This updated edition of the classic marketing bestseller includes new and revised material, with full coverage of the latest marketing trends and how to effectively apply them to your business. Whether it's boosting your baseline marketing skills, figuring out social media, developing a comprehensive Interne ...Read More

SKU: 100201

Author: Alexander Haim

Publication Date: 2014

List Price: $45.00

Member Price: $25.00 You save $20.00 (44%).

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Medical Practice Personnel Policy Manual

Description
This newly revised personnel policy manual template covers the issues that you should address in formulating your own Personnel Policy Manual. Easily tailored to your practice, it describes the issues and recommends how to handle them. The Medical Practice Personnel Policy Manual & Workplace Harassment Training Module is one of several suggested study resources for the COE exam. ...Read More

SKU: 100062

Author: The Health Care Group

Publication Date: 2012

List Price: $290.00

Member Price: $260.00 You save $30.00 (10%).

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NEW! Certified Ophthalmic Executive (COE) Flash Cards, 2nd Edition

Categories

Finance & Administration

Human Resources

Information Technology

Operations & Business Development

Risk Management & Compliance

NEW! Certified Ophthalmic Executive (COE) Flash Cards, 2nd Edition

Description
A study tool for the ophthalmic practice executive, administrator, practice manager, and anyone preparing for the COE Exam. Study anywhere, anytime, at your own pace.300+ multiple choice questions and answers to help you become a Certified Ophthalmic Executive (COE).  Test your understanding of the six knowledge domains administrators must master to pass the COE exam including: General Ophthalmic KnowledgeFinancial ManagementOperationsInformation Technology ManagementHuman ResourcesRisk Manageme ...Read More

SKU: 100211

Author: ASOA

Publication Date: 2017

List Price: $174.99

Member Price: $124.99 You save $50.00 (28%).

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Ophthalmic Leadership: A Practical Guide for Physicians, Administrators & Team

Categories

Management

Operations & Business Development

Physician Related

Risk Management & Compliance

Ophthalmic Leadership: A Practical Guide for Physicians, Administrators & Team

Description
In his tenth book for eyecare professionals, John Pinto and an impressive collection of 25 contributing authors share their experience and expertise in how to lead an ophthalmic practice in today's world. This book provides invaluable insights and practical advice for everyone from the rising ophthalmic technician or manager to the managing partner and seasoned practice administrator. In the words of Dr. Richard Lindstrom from the foreword, "Ophthalmic Leadership is another milestone of ...Read More

SKU: 100136

Author: John Pinto

Publication Date: 2012

List Price: $150.00

Member Price: $99.00 You save $51.00 (34%).

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Practice Management Bootcamp:  What You Must Know to Succeed

Categories

Leadership and Personal Development

Management

Operations & Business Development

Practice Management Bootcamp: What You Must Know to Succeed

Digital Download

Description
You’ve just become a new ophthalmic practice manager—now what? This course will teach you the basics of ophthalmic practice management in all of the core areas. Agenda: Welcome from Program Co-Chairs: Sondra Hoffman, COE, CPC, CMPE, LHRM - Florida Eye Clinic & Charla Ferchow, COE - Eye Physicians of Central FLChart Documentations & Audits: Ann Rose, Rose & AssociatesKey Legislative & Regulatory Issues Impacting Ophthalmology Now and in the Future: Nancey McCann, ASCRSFinancial ...Read More

Publication Date: 2016

List Price: $475.00

Member Price: $350.00 You save $125.00 (26%).

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Simple: The Inner Game of Ophthalmic Practice Success

Categories

Management

Operations & Business Development

Patient Relations

Simple: The Inner Game of Ophthalmic Practice Success

Description
Ophthalmology is an elegant profession, but it is not in the least simple.  Eye surgeons are wicked-smart. Because of this, they have a tolerance for—and more than that, are drawn to—things that are complex. Why else would a procedure like cataract surgery with essentially perfect outcomes since the turn of the century still be such an active sphere of ongoing innovation and elaboration? These gratifying clinical complexities are unfortunately matched by rising business complexities that are mak ...Read More

SKU: 100172

Author: John Pinto

Publication Date: 2015

List Price: $175.00

Member Price: $89.00 You save $86.00 (49%).

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Talking to Crazy

Categories

Leadership and Personal Development

Patient Relations

Talking to Crazy

Description
Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, "Just Listen, " Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book "Talking ...Read More

SKU: 100173

Author: Mark Goulston,M.D.

Publication Date: 2015

List Price: $50.00

Member Price: $25.00 You save $25.00 (50%).

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The Big Book of HR

Categories

Human Resources

The Big Book of HR

Description
Managing people is the most challenging part of any leader's day. And that job certainly is not getting any easier. The Big Book of HR will provide any HR professional, manager, or business owner of any size organization the information they need to get the most from their talent. It is filled with information on everything from the most strategic HR-related issues to the smallest tactical detail of how to manage people.Each topic covered includes information on associated legal issues, and ...Read More

SKU: 100206

Author: Barbara Mitchell

Publication Date: 2012

List Price: $45.00

Member Price: $30.00 You save $15.00 (33%).

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The Efficient Ophthalmologist

Description
This book is about more than growing a larger practice. Financial success and operational control have little to do with practice scale. Economic efficiency and profit enhancement are more a matter of revenue enhancement than cost containment. Revenue can only be boosted by seeing more patients, and providing these patients with more of the services they need and desire, or both. This excellent resource will help you and your staff can enhance your control over patient volume, revenue yield, and ...Read More

SKU: 100008

Author: John Pinto

Publication Date: 2004

List Price: $85.00

Member Price: $60.00 You save $25.00 (29%).

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The Ophthalmic Assistant

Categories

Management

The Ophthalmic Assistant

Description
Excel in your clinical responsibilities with The Ophthalmic Assistant. Whether you work in an ophthalmology, optometry, or opticianry setting, this best-selling reference delivers expert practical, up-to-date guidance on ocular diseases, surgical procedures, medications, and equipment as well as paramedical procedures and office management - providing all the knowledge and skills you need to be a valuable asset to your team. A real "how-to" textbook. Practical guidance to help you tack ...Read More

SKU: 100198

Author: Harold A. Stein, MD, MSC and Raymond M. Stein, MD FRCS

Publication Date: 2012

List Price: $142.00

Member Price: $117.00 You save $25.00 (17%).

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Turnaround, 2nd Edition

Description
Why do we need to be turned-around? In reality, all practices periodically get into trouble. Whether your practice is starting from a position of strength or bailing its way out of a crisis, this book will help you to prosper in the years ahead. In this book, widely published author and long-time practice consultant John Pinto gives a practical week-by-week program that includes directed group exercises and individual projects. Each weekly chapter ends with a series of questions to help you extr ...Read More

SKU: 100009

Author: John B. Pinto

Publication Date: 2014

List Price: $115.00

Member Price: $60.00 You save $55.00 (47%).

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Ultimate Technician Career Pack

Categories

Benchmarks & Statistics

Operations & Business Development

Patient Relations

Ultimate Technician Career Pack

Description
Maximize your savings! The Ultimate Technician Career Pack includes: "How To Be The Tech Your Doctor Can't Live Without" book"10 Steps to a Phenomenal Patient Experience" bookClear Pupil Gauge with Pupil Characteristics ChartEnhancing Your Value & Effectiveness in the Ophthalmic Workplace  This book is a must read for every ophthalmic technician and is pocket size to fit in a purse or pocket for quick reference and on-the-go motivation. Do you want to be the tech wh ...Read More

SKU: 100176

Author: Sharon Alamalhodaei, COMT

Publication Date: 2014

List Price: $45.00

Member Price: $25.00 You save $20.00 (44%).

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